Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 15,376 reviews
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 2 out of 5 stars

    Unfortunately not what I expected.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting Airpods for quite some time and have finally bought some, as I need them for virtual presentations for school. Here are some pros and cons: Pros: - Noise cancellation is extremely impressive - Transparency mode is perfect for presentations (hearing what is around you while also hearing those in the meeting) - Extremely stylish and trendy Cons: - These do NOT stay in my ears at all. - Impossible to work out in; I have to push them back in about every 15-30 seconds to avoid them falling out or dangling. - The sound is not as top-tier as I expected. The left earpiece makes a popping sound with certain songs and even if that wasn't a factor, the sound is still very average. Some forums show that others have the same 'popping' problem. - The touch commands on the earpiece are more of a hassle than a boon; constantly pushing them in from poor fitting makes for frequent accidental pushing of commands. I hung up on a call once trying to readjust the earpiece due to the touch commands. - Does not charge on certain MagSafe chargers (I own a Mophie one that does not work with these Airpods). I wish I could give it more than two stars, but unfortunately I feel like these might be some of the worst headphones I've ever owned, and I thought they'd be amongst the best. 2 stars for style and transparency mode/noise cancellation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Eary Buddues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable. My son told me how great these are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice audio and noise cancellation, and transparency mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product ever I have received, thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound Amazing quality Great feel stay put fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and the sound quality was so good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The Pros are the bomb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I wear them snowmobiling and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable, and the sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Such great sound, and ultra comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Airpods. Works great on the go when i don't want to use my Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good sound quality. Battery last all day

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Fit well. The sound is good. Convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Fit perfect. Easy to use headphones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect sounds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair, noise cancellation works great, fits perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product,original,I really recommend,thank you

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my airpods

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and quality, love the snug fit and sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    best AirPods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love noise cancelling and the fact they come with 3 size tips

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Essential Noise Canceling Features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the air pods so much that I keep them in even when not listening to music or talking. The noise canceling feature keeps me calm and peaceful by canceling environment noise (i.e. traffic noise, loud lawnmowers, machinery, and loud television volume). I wish I would have purchased these sooner. These are truly essential.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    original goodness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable with great sound quality; nothing like the orginal

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple gets it right

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Comfortable and the noise canceling is superb.

    I would recommend this to a friend
Sponsored