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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 15,376 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Love my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the fit and the sound. I’m still not totally fluent with the way they are controlled. Wish they came with better instructions

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    A great set of Apple AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been using Bose Ear Pods and could not get them to stay in place while working out. So, recently purchased AirPods Pro and they fit me perfectly! Additional surprise was it announces the phone calls and reads my new messages, appointments etc. so, bottom line is that I am very pleased with my purchase at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    First set of air pods, and not looking back!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Iphone, so I had to do my research with air pods. I always used different ear pod types without the clips and they would always fall out of my ear. These though, for some reason, won't fall out of my ears. Great set of air pods, even for my first set. I see why everyone enjoys air pods, especially pro.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. Easy fit , awesome sound . Best gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Space saving with great quality sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these way more than I thought I would. I was not expecting to like them more than my large noise cancelling headphones, until I realized how much space I could save in my luggage. Great sound quality, you can track their location so you don't lose them, and they don't fall as easily as I thought they would.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! Fits great and the sound is perfect. Second pair

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long battery life!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommend. Work great. No issues. Battery life good be better. But is good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, sounds really good and ANC is solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical buying a purported high-end audio product from a non-traditional manufacturer of high-end audio products. I understand that Apple engineers solid technology products, and obviously pioneered the transition to pocket-sized digital audio devices and thus had experience with DACs and sound in general, but playback devices, and earbuds at that, are a tricky space to compete. Though I still prefer over-ear headphones for any serious sound design/editing work, I am genuinely impressed by the AirPods Pro after having used them for a couple weeks now. The effectiveness of the active noise cancelling totally demands that you get a good seal once the buds are in your ears. For me personally, I may need to buy aftermarket ear tips to get a more snug fit (tiny ear canals) but even with the provided ear tips (small, medium, large) I am finding the noise cancellation to be very effective. Pair that with solid low end and mid performance, and Dolby Atmos ("spatial audio") support and these things are winners so far. As much as some of us Windows/Android heads might hate to admit it, the forbidden fruit is quite adept at creating high-quality, easy to use products, after all :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds I have had, had avoided them because of “mainstream” and “popularity” but decided to get them after my pair of Beats broke after only four months. These are way better, more comfortable, and easier to use. My only gripe is the lack of volume control on the earbuds themselves, but it is not a dealbreaker by any means.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality! comfortable in-ears too! Very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Terrific product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. Fit is really good and so far stay put.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and feels good in the ear. Really recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line wireless earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading from a regular airpods and the pros are a huge improvement and worth the price increase. The noise blocking is strong and calls come in crystal clear. The only negative would probably be the battery life as it lasts about 5 hours. The item’s a must have if you’re in the apple ecosystem as switching between devices are a cinch.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Air pod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece. Good noise canceling. Fits easily in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the airpod pros are good earbuds, I was surprised they fit my weird shaped ears lol. Only problem i’ve had with them is that the case dies pretty dang fast but also charges the airpods pretty fast as well. The airpods themselves last about 4-5 hours off of one charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t invest in these as long term earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lasted a year then the right one stopped working. It just wouldn’t charge. They were good quality up until they stopped being good. It’s weird when my AirPods gen 1 started working for a similar reason except the right one became muffled but at least still worked. These just ended up just being unusable when other cheaper wireless earbuds I’ve had lasted over 5-6 years without any flaws. These should’ve lasted longer for how much they are.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them everywhere they are so convenient. I dont pick up a call without uaing my airpods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these. One fir me, one for my son and one for my step son. We all loved them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W Apple product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W headphones, perfect if you exercise and you sweat a lot like me!

    I would recommend this to a friend
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