Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 15,376 reviews
  • Rated 5 out of 5 stars

    Apple earphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones! My mom really enjoys using them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Had to have them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The active noise reduction is awesome. I tried my wife’s pair in a busy room and almost all of the noise from people and tvs went away. I was so happy with the sound quality and noise reduction I drove across the street to Best Buy and bought my own pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok. Broke in one year

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in a year so… meh. He loves the noise cancellation. But now I gotta spend $300 for a new pair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A gift for the wife.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife, as I have the same airpods for over a year now and really like them. My wife has fallen in love with them not only for the quality of sound but for the other functions available in them, such as receiving calls, messages and more. It was obviously a great gift for her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro are the best with a current iphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting such good sound for music. I have a pair of Boers & Wilkins P15 ear buds that have excellent sound but they do not match the features of the AirPods. Great on phone calls and you get notifications on texts and emails with an iphone. B&W has better ballanced sound but not as interactive in the apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best earbuds ever.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these airpods pro. The regular apple headset hurt my ears, but these have the soft tips which can be customized and are much more comfortable in my ears. I can use them all day and not have any discomfort. Picked mine up on sale and have used them for months now, picked this second set up for my son for using when he runs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple’s best headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They are seamless with my iPhone, iPad or Apple Watch! The sound is great and the noise cancelling option is so cool. I own a commercial grade mower and use them as earplugs and listen to music. They are great and drowning out outside noise. Also great in an airplane. Highly recommend for your Apple devices!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear pods. Great sound. Fits great. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 4 out of 5 stars

    New gen air pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure they are worth the steep price, but they cancel noise effectively, and allow one to hear the ambient voices in transparency mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Apple earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great team work very knowledgeable and patient with the costumer thanks a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my girlfriend. She hasnt lost them yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbud for everday and great for flying to cancel noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice airpods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Absolutely love these airpods!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable and do not fall out of ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, are comfortable, battery....

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good products. I just wish there was a way to mute myself on a call with these, but I'm not taking a star away due to that. I'm just not impressed with the battery life of the AirPods themselves. They do charge quickly in the case, but I would like to get more then a few hours out of them. They do fit nicely in my ears and like they come with different size tips. The noise cancellation works really well. Overall, they are pricy but are good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the noise cancellation. They instantly connected to my IPhone. They made it seem a fan in my room had turned off, since the background noise just vanished. Traffic noise was reduced to just the sound of the tires on the road. Engine noises were mostly canceled. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ear pods

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Travel on business and cannot leave without them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well, great sound would highly recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and blocking outside noise, they feel comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much. So much! I would buy again and for the family

    I would recommend this to a friend
Sponsored