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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new AirPods! It has really great noise cancellation and it doesn’t fall out of my ear as fast with the little cushions. The clarity of sound is really good as well. Lastly, I love how small the case is because my other ear piece case from another company was so big it was simply ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these these for my husband after his Galaxy Ear Buds broke after less than a month. I had just gotten a pair of Apple AirPods 3 generation and absolutely love them so he figured he’d join. These are great! Very clear. Only issue is he had to get some ear bud grips since these didn’t fit securely in his ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using them for listening and talking. Like the stereo surround sound and the noise cancellation. A little pricy though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. Love how loud the music gets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd pair of Airpods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product my wife loves the noise cancelling features especially for when she works and my daughter and I are making noise or im telling my daughter to do something. She had another pair for 2 years then they started getting staticy and the sound would drop out of one of the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds They have one of the best sound qualities very good hi’s meds and you can get them sealed in your ear the base is pretty good to. I can’t wait to see what the next gen have.. only downside is battery life and only one color wish these came in the red color like the watch that would be a amazing color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any iPhone user and the other guys too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! I gave my daughter this gift and she loved!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I have some hearing loss and tinnitus, the transparent setting with volume adjustment helps just like my old hearing aids and I can play background noise for tinnitus masking.. they are way better than my expensive hearing aids!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! There are other earphones with a similar price point but these get the job done. Easy to setup for iPhone users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great product and support at best buy was

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product and support at best buy was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite ear piece

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro, still works good up to this day mehn !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    My 18 year old approves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says these are the BEST wireless device out there. The noise cancelling is GREAT and they keep a charge for a day and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound of music!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. I bought the originals on day one when they dropped and I’ve warn them out, at no fault to their quality. I work in a wearhouse and I’m clumsy so I’m sure that didn’t help their lifespan. Amazing product yet to have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality love Best Buy and the service they provide!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones I’ve owned. I recently upgraded from from the AirPods 2. Great upgrade. I did also grab the new AirPod Pro on a holiday sale for $170 so I’m thrilled with everything. I don’t think I would have paid any more for them though because I’d rather pay for an over the ear headphone at prices over $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to isolate in a noisy enviroment. Great for calls and to listen music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best airpods ever, they are sooooo comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    “Let me put my ears on!”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound and noise canceling capabilities out there! I was blown away! Best investment in ear buds! Finally a product that is as good to use talking on the phone as it is listening to the audio choices of music and podcasts! I named mine “The voices in my head”! Mic drop for Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent audio quality with impressive ANC.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have been nothing short of amazing. Fantastic sound quality, great noise cancellation, and super easy to pair with all my devices. Spatial audio is a game changer for movies and high quality audio mixes!

    I would recommend this to a friend
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