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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 15,376 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE! LOVE! LOVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair of the first edition AirPods, then the first edition Pros and now these. I have loved all of them! I am constantly using my phone for work and with a mixture of music/phone calls - these work perfect for my daily routine. I haven't had them die on me yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pride on OEM AirPods from Apple. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a another great product from Apple. Very easy to connect and great battery life. I also love the share audio technology which makes it easy for my wife and I to watch movies while traveling without sharing headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! Noise cancellation is a game changer on an airplane. Battery life is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones Airpods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this! Quality is great, and would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    App,e Air Pods Pro is a good choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as an upgrade to an existing pair of original Apple Air Pods. The original were several years old and the batteries were not holding up so well any more. The sound difference is pretty amazing. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPod Pro is a well recognized set of ear pods. They are a quality product with very good sound and features easy to use. Charging is a breeze with their magnetic charging case. Since they hold their value quite well, I would recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Airpods! With noise cancelling built in they work great. You can be in a busy crowd and once you put them on your transformed into whatever it is that you are listening to without the distraction of the outside world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ❤️ the soft eartips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the changeable soft ear tips and the noise cancellation on this model. Last year I bought the Air Pods to go with my new iPhone. I did not like the hard ear tips. I have small ear canals and they irritated my ears. The Air Pod Pros do not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my fiancé and he absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good I’m try to get them more for my brother

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear sounds no problem with connection thou charge will only last one day if in use the whole day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple at its best thus far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I had to purchase some foam eartips for my ears (sizing and fit is different for each person), they are what's best for me...the passive noise canceling with the foam tips alone, and even better ANC with it turned on. Bluetooth connection is quick and amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quick pair, noise cancellation and case wireless c

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 1st gen AirPods Pro for work on MS teams calls on sale and thanks to wife’s recommendation. They’re fantastic with case wireless charging. Noise cancellation is awesome, never drops any calls and pairs instantly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They're Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the "cheap" models I've bought and discarded in the past, these actually connect to my phone and stay connected. The sound is great, and using them for phone calls is fantastic. I do wish the volume could get louder with music, but I'm not a teen anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for calls and general listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The noise cancellation works great for these when having calls. I was walking on a very windy beach while on a call and everyone on the other end could hear me perfectly and couldnt hear where i was. Also very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones, noise canceling is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the AirPod Pro’s to replace my wife’s original AirPods. She was reluctant to spend more for the pro’s but I convinced her she would be happy with the choice. A flight to Florida was all it took to prove that ANC was worth the extra price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Happy Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how secure and comfortable they are. The soundis amazing. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best earbuds I've used for a long while, having come from the second generation Samsung Gear buds. Noise cancellation is... kinda hit or miss, it works but I'm not sure if it's the tips or the earbuds. The "open" setting (when you can hear everything) works phenomenal and sometimes I forget I'm wearing them. Battery life is good, I generally can wear them for a few hours before needing to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Cant hear you..lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Better than the original. Battery life is longer and sound quality is better

    I would recommend this to a friend
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