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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 3rd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work flawlessly for connecting, taking calls, and disconnecting. If you have issues with carsickness, then having these in your ears without music or conversation can make you feel queasy from the noise cancellation effect. Noise cancellation works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always apple delivers! great item, great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a recent plane trip to cancel the noise and watch movies in flight. Took a while to figure out which ear size worked the best. They worked great, kept the outside noise to a minimum and the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have less than a month with my AirPods. I really love the sound, the noise cancellation is amazing, but the only complaint that I have are the earbuds tips, and that is why I give 4 stars. The tips get out of my ears and the noise cancellation can not be really appreciated. I bought some foam tips, it really improved the grip, but the noise cancellation is compromised a little. So it depends on how comfortable you feel.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They work great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro are easy to use. I like the control buttons on the AirPods. Fit my ears with very litle adjusting. They do irritate my ears a little after prolonged use. Overall I really like the fact that I can use them with any bluetooth enabled device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Fit and Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods are amazing! The noise cancelling feature is so incredible. I have ears that are on the smaller side and these fit snugly into my ears abs are so comfortable. The sound quality is the best!i recommend these to anyone who needs ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, great sound, good looking, great price but very uncomfortable for my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MikkiB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One stop working took it to the Apple Store and they gave me a new bud but not new set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Anticipated!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Anticipated! The Airpod Pros are simple to use and the sound quality is extraordinary! I have had other brands of ear buds but these are noise cancelling and have great sound. They make my morning run extra fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Love the transparency vs noise cancellation. If I’m outside, I want to hear my surroundings and transparency mode is great. If I’m mowing, noise cancellation it’s amazing. Also tells you your notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with Apple TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to talk about noise cancelling, spatial audio, etc. If you have an Apple TV, try using it with the AirPods Pro. The integration is perfect and you still have the advantage of listening to content with Space Audio, an incredible experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case doesn’t hold shut well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesn’t hold shut well, comes open on its own sometimes. Otherwise they’re great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    work like you’re not busy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise reduction. Like i cant hear anything from the outside. Transparency is good during my work hours as a nurse where in i can still hear the beeping sound of my cardiac monitor and the mech vent alarms

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unique to the individual user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Apple AirPods Pro. The noise canceling option is incredible. Definitely helps eliminate all distractions when needed. The 3 different tip sizes offered makes for a perfect fit. They’re unique to the individual user. Not a one size fits all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and ability to take calls, but it is definitely not for everyone trying to work out. I can wear them to work out just fine, but other members in the family have them jump out of their ears all the time when moving, even while walking a dog

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original OG AirPods and I needed an upgrade so I went with the pros plus the price point was reasonable and I had gift certificates on top of that sound quality spatial audio and noise cancellation is on point

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but with one small issue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is incredible ! I got these for my dad and a pair for myself this Christmas. They sound great and I love the automatic switching between all of my apple devices. Ear tips slip out every once in a while. Other than that, they’re great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to use in many ways. Very easy to set up and maintain power.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Washer and Dryer Proof!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the airpods pro survived a trip through the washer and the dryer and still work makes up for the fact that I feel these are designed for me to lose. I get occasional complaints when I'm using them on Zoom or Teams meetings that I'm difficult to hear; complaints I don't get when using desktop speakers. But I love the audio fidelity and some workouts are just easier without having to deal with cords.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good option for work at home.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, decent noise cancellation and quick charging.

    I would recommend this to a friend
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