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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds the sound quality is really good. Only thing that is slightly annoying is switching between 2 phones. My work phone and personal phone are constantly ringing and it takes a few rings to get switched over to the other phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds for Apple devices. Period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both an iPhone and an Android device, and over the years, I've used many wireless earbuds. No other device, however, can compete with the ease of use and quality of the AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my wife as I'm an Android person. She love them as use them daily with her phone. She said they sound awesome and she can always hear the other end well. She also enjoy listening to music so if she is please I guess they are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use my airpods as “hearing aids” while watching tv. They make the voices very clear and I can now comfortably watch movies and tv shows and actually understand what the people are saying. And, yes, they also sound great when listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality very useful product Greta sound quality just one thing I don’t find convenient on these AirPods is that if you want to pause or play a song or answer phone call you have to pres with your fingers and I find it hard to do that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They are amazing! I first tried them in my car and and the noise blocking made me think my air conditioner in my car quit working because I couldn’t hear it anymore . I was really puzzled until I realized what caused it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing sound from these small pods. I love the adjustable setting for ambient noise and being able to hear people talking while listening at music at higher levels.the only down side is the shorter battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AirPodPros for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy had the best price. AirPods arrived fast too. My wife loves them for running, wearing around the house, amd just listening to music. Easy to pair with her iPhone. Easy to switch sizes of rubber ear piece....just orient the oval correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love These!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my second generation AirPods so I moved up the AirPod pros and they are great. Fit is fantastic and I love the ANC feature, just finished two cross country flights and they were wonderful. Only wish they had a longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. But for good reason. I purchased my first pair and fell in love, my daughter began using them so i felt i had a void in my i device collection i got so used to them. Sound quality is amazing and they are super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband to keep his hands free on the road. They have great noise cancelling properties, and I can hear him talk on the phone over his loud Cummins. The charging case is great also (so far it has kept him from loosing them).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value and amazing music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product made by the Apple. I like the active noise cancelling mostly the only one features that spellbound me. Highly recommended for the purchase. And, I thank Best Buy that gave me amazing discount, which I didn't get at Apple Store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are good, but not as good as others.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, and she was a I DON'T NEED ANC IN MY LIFE, I'M FINE WITH MY OLD CABLE EARPHONES. After day one, she took them for a running train session. Now she never takes them off, she knows she needs that ANC when shopping groseries or whenever she wants silence. The audio quality compared to other brands is... Good. A 8/10, but there's BOSE, and Sony with heartbreaking beautiful sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The sound quality is good. The noise cancellation is great for plane rides. The tracking on them is perfect for people who are afraid they will leave them behind. And they look like little blow dryers for your ears. What could be better?!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a birthday gift for my wife and she loves them. She had others ones that wouldn’t stay in her ears and didn’t cancel out noise but these do. She loves the small charging case. Much easier to store and charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loveee my airpod pros! The noise canceling…. Amazinggg! I can be in a hospital with music and noisy people, and can hardly hear them at all! I would 1000/10 recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods are literally the best thing apple could’ve sold. The noise cancellation is AMAZING. i wasn’t too sure on how to feel about the magsafe charging case, but i’m happy i read the reviews and made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable. Better than my Jabra’s, complete wireless ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Major quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple really hit the mark with these earpods. Has a great charge time. The sound quality is way better than expected. I dare you to try them and see if you don’t want to buy a pair for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple air pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that you could hear your text message hands-free. The sound quality is amazing. I would like them to last longer than the allotted time while listening to music. I can’t wait to purchase the new generation of this.

    I would recommend this to a friend
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