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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dave and Zaida

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much debate between similar items and opted for AirPods Pro! I was blown away by the clarity of the sound in active noise cancellation made for my workouts. The only downside is the USB-C adapter is sold separately.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound and noise cancellation. Battery life could be improved. My experience has been just a little over 5 hrs. of battery life. I would not pay $249.00 for the product. I paid $189.00, which I consider reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a small piece

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. These are smaller with case compared to other products with comparable sound. I prefer the smaller case because I keep them in my pocket. Get a silicone case protector because the case does scratch easy and the white shows dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was hesitant on the noise cancellation, but it works great! I can mow, weedeat, and blow my yard without the bulking over the head headphones. Now I can wear a wide brim hat to shade my head, neck, and ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Comfortable in the ears. Recommend buying on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods work great . I really like them as an accessory when talking on my phone. The people I speak with say I sound very clear when talking. The sound is amazing. No buyers remorse. Got them on sale for $155

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    PapaRob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift for our grand daughter, and she loves them. Excellent fit and they came with 3 months apple music and apple tv. Mag charging case is an excellent add on, suggest case for storage. And they were on sale at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound l, eats to loose

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. I hate when they keep going kinda, if my phone gave blurring on they are keep loosing power, it’s not so sturdy to my ears too. So i am terrified to run with then). The sound is pefect though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I don't think anything will ever be as good as wired headphones, but they do the job. The noise cancellation is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. The battery lasts a while. However, they fall out sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are pretty good. Con: I like using the medium size (earbud ear tips) because I just feel like I can hear the bass more, but little by little they come off (not completely off, just loose). I have to sit or lay down, so that the AirPods don't fall out. Pro: The sound quality is very good. Other than that, I like them. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earpods ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a brand new set of EarPod pros. These babies work excellent and helps to eliminate the sound around you while using or it can also allow you to hear your surroundings while in transparency mode

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far the very best ear buds with unreal sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several pairs of ear buds but I must say I got a great deal and these ear pods are the very best sound I’ve heard from any bud. I don’t hear traffic or my dog barking or fire engines. Only what I want to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great noise canceling is really good size fits comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these airpod pros! I originally purchased the airpod 3 because they were the newest ones. I returned them because the ear pieces were awkwardly huge and uncomfortable. I’m glad I made the decision to get the pros instead. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for daily use in an office setting. Small, portable, and the noise cancelling is great to drown noise and focus on getting work done. Easy to use touch controls and quick pairing to iphones make these the go to for apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase in a while!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I waited so long to purchase these AirPods Pro. The sound quality is great and I absolutely love the noise canceling feature. I spent 4 hours with my snow blower this weekend blowing off snow and these AirPods made it enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound , good quality . A little pricey . Comes with cord , Doesn’t come with adapter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Pod

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, however one of the ear pods is now acting up and i've had a hard time finding a fix for it other than replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple-Airpods Pro (1st Generation)

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple-Airpods Pro (1st Generation) has really good sound and noise cancelation relatively good.

    I would recommend this to a friend
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