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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Performance, worth checking ear-fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, typical performance from Apple. Beware, ear-fit is not universal! I happen to have big ears without much lobes to keep the buds locked in place. Mine fall off while talking or chewing (not Apple's fault :-) Good idea if you try it first if you have access to a pair (friends/family) Make sure you wipe clean before and after fitting. Try different rubber pad sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely in love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use earplugs at work and next to a Snorer. Last thing I wanted was something else in my ear. However, these were not obtrusive, and they are spectacular! Favorite feature, noise cancellation! I, absolutely, love, these ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound and noise cancellation earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set of Apple earbuds that I have purchased. Still have my original old set but wanted to update using the noise cancellation. Great quality sound and noise cancellation is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my AirPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously bought AirPods Third Generation but they kept falling out of my ears. I returned them and bought the pros because of the ear adapters. I use the smallest ones and they fit great, no falling out. And the sound is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but fit test fails often

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods, simple and sound great. I do not care for the ear tips that come with the AirPods and they do not not fit my ears very well. I bought some foam tips that helped quite a bit, sometimes fit test fails.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Didn’t have them long.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely fantastic, unfortunately they were stolen at the gym I go to. I only had them for 2 weeks. I’m not buying another pair because they are so expensive. I’ll just use my apple headphones with the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    change my running Day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Quality , confotable, fit good in hear and for a runner like me its fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My private sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love them. They make my iPad and iPad sounds easy to access and enjoy daily. I can use them for phone calls and to enjoy my music and online videos with sounds privately and with quality sounds allowing me to cancel out outside noises

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. I wish I could wear them all the time because of the noise canceling on them! I have 2 coworkers who bought some after I told them how great they were!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and integration, poor staying in ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very wonderfully with my Apple products and sound great. However, they do not stay in my right ear well at all. When I investigated this in the Apple Community, it turns out that a lot of people have this issue. I have had to buy another product to keep them in. Apple needs to fix this, though unfortunately that won't help those of us who already own them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro latest edition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item at a great deal - discounted at $189.00. On top of that, I was able to use my Bestbuy rewards certificates as an added discount. My son loves it. Has a better fitting earpiece and the noise cancelling feature actually works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A gift for my wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife these for her birthday and they were a hit! She is able to use them freely while crafting, painting, working out, and best of all for her Zoom meetings at work. The noise cancellation is perfect for the work environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the noise cancellation feature. I own a set of Bose EarPods that do not have that feature. Now I can mow the lawn and do other outside chores and actually hear high quality music while working.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    GymMusicNeeded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the gym. My ears are small and I needed a pair that didn’t hurt. So far so good. I had to exchange for another pair. The battery life was horrible and I had no sound in my right ear. I heard that’s not the norm so we shall see. I did like that I don’t turn my music on and off just by adjusting in my ears. Here’s to a better experience on round two

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new air pods. They fit well in her ears and the sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I’d love them if they didn’t hurt my ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bit of an apple product fanatic, so I was excited to get these. Ultimately, I returned them, but that’s not to say they aren’t right for others! They really hurt my ears. Like, headache after 30 minutes of wear and ear soreness after 10 minutes. I’ve had this issue with Apple branded headphones since my iPhone 5. I thought these would be different, with their different shape, but I was wrong. For reference for others, the pain location is not in my ear canal. It’s on the hard extruding bit of cartilage nearest the ear lobe. It’s the back of the earphones that hurt for me. Now the good part… the sound quality is on par with expectations. They’re not reference earbuds. Are there others that sound better? Probably. But are there others that connect more fluidly with your iPhone, and provide ease of use and setup? Nope. None are close. The transparent mode where you can hear outside sounds is great, and call quality with them must be fine! None of my friends complained. They’re really pretty and sleek. They’re well designed, and they are so intuitive to use in every way. The attention to detail is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Have become my Favorite piece of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought numerous pairs of AirPods, and they have all been gifts till I bought my own pair and loved them, definitely a pick up if you are an iPhone user and desire a good way to listen to music or do phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality and Range

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought these. Way better sound quality than the cheap stuff sold online from other vendors. Plus I love the range where I can simply lay my phone down somewhere and walk all over the house or yard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME!!!!!!!!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference!!!!!! I had the first generation Airpods and loved them. But after connecting the new AirPods Pro I was amazed!!!!!!!!!! The sound clarity, crispness and loudness are better than ever. My favorite Christmas gift in 2021!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are an Apple family. This is my third pair of Air Pods and the rest of my family members are on their second or third pair as well. The quality is very good and the sound is clear. I especially like the noise cancellation feature.

    I would recommend this to a friend
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