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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my iPods hoping that they stay in my ears better. Much better, but they still fall out when I wear a stocking hat while snow blowing. Switched to the small ear buds and it helped. I love the noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones! Glad I went with these over the first generation. Huge upgrade from my wired headphones which were a huge hassle was hesitant to buy because of the price but they are so worth it the battery life is amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pod Pros are the Best !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Air Pod Pros are simply the best. I watch movies at night while the wife is sleeping. Can’t hear her snore at all. LOL. Perfect sound quality. Surround sound in your ears is awesome while watching movies. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. I wanted the pros because of the ear shape. They are comfortable. I love they are noise canceling. My only issue is they do tend to fall out easily and I’ve tried the different sizes. I think I have faulty ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    great quality clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better than the series 2 Airpods, sound is more clear and battery life is longer.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Air buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my so he loves them get quality sound. Fits comfortably in his ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro Rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I washed my old AirPods and I’m so glad I did. Lol. These sound and fit so much better. Love the noise cancellation and full bass tones. My workout playlist hasn’t sounded better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound production and good battery life. Easy usage and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is why you go with Apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great quality. This is why I love my Apple products; they are easy to use and perform at a high level. I love that noise cancellation is optional and I love the experience that spatial audio provides.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite go to pods I have beats as well and prefer these over them I highly recommend the insurance on them I have also used that and they were replaced very easily the sound quality and ease of use are fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I was very hesitant to buy these I had the first generation and I actually lost one of them and I still didn’t wanna buy these but they were over priced but with a noise cancellation these are fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how comfortable they are and the noise control feature blocks out everything!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most useful working from home tool.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter for Christmas. She didn't know she wanted them but uses them constantly. She loves that she can block out the world or be able to hear while she is listening. Doing college at home??? These are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I bought these as I misplaced my original AirPods and the store associate recommended these instead. I’m completely satisfied with the product as well as Best Buy’s friendly team members who helped me out in store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nicer than the earlier generations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, connects seamlessly. What sold me on these is the noise-cancellation. If you really need it quiet then an over-the-ear version would be better, but these work pretty dang well. Buy them when they are (often) on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome but with a personal flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone themselves are great, the sound quality is awesome, noise cancellation works even in really loud environments, connect extremely fast, but my one problem is right when I got them out the box I noticed that the case wasn’t up to “Apple quality”. The case is slightly broken, if you shake the case it creates a click sound, which still happens even without the headphones in there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shhhhh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise cancelling function is great, very similar to my full size Beats. When you can hear the AC running in the background using the quick switch from transparent to quiet, its as if the AC gets shut off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original AirPods and they hurt my ears so I was torn between these and the beats fit pro and went with these and I must say my ears don’t hurt and they sound so much better than the original ones and the bass is a lot louder

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods. I have tried other brands prior to purchasing these, I always had trouble keeping them in my ears. I use the smallest earpiece and they work great! Don't waste your money on the cheaper ones, these work!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my experience! I would definitely recommend it to others.

    I would recommend this to a friend
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