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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 15,376 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are everything I was hoping for. Easy to pair, easy to charge with the charging case and very comfortable and stay in my ears whereas the cheaper ones I had been using were not comfortable and hard to keep from falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great earbuds for the apple ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. Their noise cancelling works like magic as soon as you put them in your ears, and the sound quality is pretty good too. The only small gripe I have is that when I am working out, the left earbud slowly slides out of my ear. Maybe i just need to change teh tip or something, but I find it a bit annoying. But the earbuds overall are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Shopping while listening to music is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I didn’t wait so long to buy these AirPods. Makes grocery shopping so much more enjoyable being able to listen to my favorite music while shopping! :) My Grandson recommended these to me & I’m so glad he did!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next level bass and clear sound just what you wan!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung user for years using Samsung buds and they are very good but this one the pro from apple going to the next level for bass and clean sound makes you say …. Oh yaaaa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro pods are better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful clear complex sound reproduction. Certainly a step up from the regular pods. A good price at Best Buy (a company who’s mission statement has inspired me to buy from them vs other vendors.)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Love the noise cancelling feature. Lot's of distractions at work and these down it out. The only negative I have is they won't stay in my ears if I'm moving around, but then I have small ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Check out the spatial sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife, she is an apple fan so loved them from the start. Her favorite feature though is the adaptative surround sound (spatial audio), Beyond that they work like other AirPods, plug and play great item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product in an amazing store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It provides an outstanding sound experience with positional movement. Besides, its noise cancellation is superb. I got a sale and saved 50 bucks comparing to Apple store. Thank you so much Bestbuy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THESE!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best wireless headphones I've ever used. They sound great and connect effortlessly to all my devices. My wife has stolen this pair from me so I guess I'll be buying my own soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good pair of headphones when on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep asking myself, why Apple products are so expensive. Ah! Because they are shiny and they works well. It is also 80% true in this case. The headphones works well, look good, produce good sound and the noise cancellation is superb. The ear fitting, the comfort while they are on my ears are exceptionally good. Why four stars? It is because the case scratches easily and being slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Budd ever….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds ever! Sound quality and noise cancellation are the top of the line.iPhone must accessory. Def worth the cost difference between cheaper versions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfortable, small easy to hook up grandson really liked them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great at canceling outside noise! I'm going to have to wait until next year when we start cutting grass again to actually see just how good they really are, that will be my test but so far they are what I was hoping they would be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought these for himself. He absolutely loves them. The sound is great and the noise canceling works wonderfully. He ahs had other wireless earbuds, but these seem to be the best quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well fitting, noise cancelling works perfectly, sound is reasonably good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The joy of silence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other over the ear noise canceling headphones in the past. I was not ready for this level of quiet when the were turned on. Feel it has more to do with the way they go into the ear than the tech it self but they work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Airpods Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her AirPods Pro and uses them almost daily. They were an upgrade from the 2nd gen regular Airpods. The noise cancellation is perfect for reading or studying for an exam and the sound quality is very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying them so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mainly for yard work but I have been using them in the office too. The noise cancellation is really useful, I had no idea how much it would be. Struggling a little with the small stems when I need to pause quickly, but that will work out. I wish there were distinct volume up and down physical controls, and because of the lack of this I’m taking off one star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A skeptic now a believer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been fighting getting AirPods for work for awhile now. I bought them for him anyways and he is hooked. Said they are a saving Grace as he streams audio for his work meet calls on his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Technology is Awesome Sauce!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work so well that I can listen to my music while doing my outdoor chores. I had a previous pair except I wasn't paying attention and 1 fell in the fire pit. I had to get them replaced and fast!!!!

    I would recommend this to a friend
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