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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sndguy goes Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. No enhanced bass so they actually sound natural. Also the noise canceling is very good. I tested them immediately after leaving Best Buy in my car and I couldn’t hear my engine running when I had them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 1 week or 2 of using it, now I understand why the price is set to wear it's at. I came from a regular AirPods to AirPods 2 then AirPods Pro, I can feel the difference in audio. I love the transparency feature, now I can pause the music and still listen to my surroundings without having to remove my AirPods. I can also feel the difference in audio, love it. If you careless about how it sounds, only care about daily use and you're on budget, AirPods 2 or 3 will do. If you have the money, highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny if your using on a plane!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling on these are amazing! Made my 3 hour flight a breeze, couldn’t hear any of the crying kids of loud plane noises at all, only the sweet sound of shoresy goving the soo the wood!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    2nd deficient pair. Prefer Beats Fit Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great when they’re working. This was my second pair of pros. The first set was just over a year old but one earbud would not charge consistently and I’d always end up wearing one earbud while having to charge (recharge) the other. The same is true with this replacement pair. It’s the same left earbud that doesn’t consistently charge. It sucks to have to put one earbud back in the case after expecting to embark on a good listening experience when pulling them from the case. Even when placing the uncharged left earbud back in the case, I have to push down and move it around to ensure it shows that it’s charging. Fortunately, they charge fairly quickly. But it’s a hassle. I kept these, but also purchased the Beats Fit Pro earbuds which sound much better, have a better fit, and both earbuds consistently charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the 2nd generation airpods and wanted to upgrade. Sound-wise these are incredible and I no longer need to have my volume on full blast as the noise cancellation is great. My only complaint is they will fall out from time to time and don’t sit as snug as I’d like (yes I’ve tried the different plugs that came with it)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use my AirPod pros always always have them on me. I love them they’re the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple is apple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and she loves them. She has been complaining one if the buds are sounds lower now

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good one to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fit/ Light weight/Noise cancelling feature/touch pause play features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have turned out to be exactly what I was hoping for. The noise cancellation works great so that I'm not bothered and can listen to music or hear the other person on a phone call crisply and without interruption.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound- comfortable fit-noise cancelling works well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds ever. The noise canceling is top notch, but the fact you can set it to enhance your surroundings while listening to music is really magical. I can’t say enough good things about these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original airpods got washed in the washing machine so had to buy a new set. I really enjoy the way they sound so far they might be a bit expensive but definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nose canceling

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was okay. If your walking around cars or trucks you will for sure hear them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Apple AirPod Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to try the AirPods but was skeptical on how they would work and if I would like them. Just want to say “sorry, I took so long to purchase”. They are comfortable and easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pod Pro a big YES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say anything but terrific about these Air Pods Pro. I fly a lot and my heavier full ear noise cancelling headphones were taking up too much room. These noise cancelling air pods are amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Easy to use with phone. Very durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds .

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound all around . These are the best buds I have ever heard . I am a audiophile with lots of high end equipment and these little guys did not disappoint . The noise cancelling feature was the best .

    I would recommend this to a friend
  • Pros mentioned:
    Transparency mode

    Rated 5 out of 5 stars

    Transparency mode!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are a godsend. The transparency mode is amazing. I use it the most at work in place of earplugs. Not too noisy of an environment but these are perfect and make it easier for me to hear others while wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair to replace my water damaged Jabra Active 75T, and wow! The quality is amazing! Although these dont allow you to customize EQ settings like my previous go-to pair they are easy to use and connect instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing item worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to be honest. I’ve had cheap in ear buds just because of the cost. These however have an amazing sound quality. The only cons is ear buds need changed for my own ears and the controls are weird and finicky.

    I would recommend this to a friend
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