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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect gift for my daughter. She and her spouse work from home and it can be challenging with both trying to have conversations at the same time. She loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t largely impressed at first but now I am in love with them and wish I would have bought them sooner! These AirPods are amazing and I just love to use them everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I upgraded from my old Air Pods. These really give me great sound and I like that outside noise is really reduced. Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really are magic. I forget sometimes that they are in my ears and am startled sometimes if I’m watching a show or a movie because the sound is so convincingly real.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these are extremely easy to use, they connect right to your phone. The pro’s are definitely more comfortable than previous models. All in all an excellent product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but 1 issue.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, they are as advertised. Not sure if it's an apple issue or just this item, but they connect to the phone when they are in the case. A few times a month, they drain all the way down because they activate in the case. Take them out to use or notice it pops up on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod, Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod pros were so easy to set up and start using. They have worked very well, and I especially enjoy the noise canceling feature they offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good. Wife enjoyed them until they were stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best AirPods To Date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! These headphones are amazing. I upgraded from the AirPods 2nd generation and the sound quality is much better. The only downfall for me is that they do not fit snuggly in my ear, even with the smallest attachment, whereas the 2nd generation did. But outside of that, these by far are the best AirPods to date.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPod Pro, a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod Pro is really good in that the design is so comfortable, the features excellent. The Best Buy purchase experience was also one of the best. I got it at a very good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best thing ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted new AirPods so I gave mine to my parents and so far they are so great especially for my coding class where I can listen to music while I’m working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation feature, and one thing I look for in earbuds is the bass quality, while it isn’t as heavy as I prefer, it doesn’t spund bogged down so to speak

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods- definitely a game changer for grocery shopping and walking in the neighborhood. That’s usually when I like to put them on and turn on noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much I have bought them 3x’s not cuz they not good but because I’m bad with loosing things and I alway can’t find my right ear. But I’d buy them over any of the others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling feature works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my old AirPods battery started dying fast, I bought these. While they fit different in the ear, the noise cancelling is very noticeable. Works great. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Buds on a Train and Plane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work great. We have traveled a lot over the past few months on trains and planes and these earbuds work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple's AirPods Pro are definitely quality. The noise cancelling capability is exceptional. Only complaints are they seem to last not as long as Apple's AirPods III Gen and also fall out easier than the Pros. Definitely worth the money but it does have a couple of limitations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good someone hurt after a while in your ear .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    From Beats to Airpods...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with great sound. These replaced my beats pros and those had decent sound but they would hurt my ears every time I wore them. Wasn't too happy with those!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and I love the ability to switch from noise canceling. Just on a plane and the noise canceling was amazing. Then turned it off to hear the pilot and wife. Nice!

    I would recommend this to a friend
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