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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 15,376 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My Niece Loves Her Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece, an Apple girl, wanted a pair of AirPods for Christmas. She likes the cushion on the Pro pair so this is what we got for her. She absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro and iPhone perfect together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He integration between hardware and software makes these headphones automatically better than the competition if you have an Apple iPhone and the sound is great too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I had wired head phones for so long, I wouldn't go back. I use it for walks, at the gym and are still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! The noise cancellation works great and the incoming is crystal clear. And of course with Apple the connection is so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wonderful investment air pod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Comfortable and easy to use and like the charging pod/storage as well. Work wonderful and like you can do some functions from the earpiece also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for blocking out parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my daughter as a gift. She loves it and the noise cancelling feature works great. Now she can't hear us when we call her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product with acceptable cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable changing station is awesome, I enjoy the stereo sound and the call quality is agreeable. The msrp matches the quality of the product pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for Christmas..she loves them. The noise cancelation is excellent and it works flawlessly with her laptop for all her virtual meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not a happy camper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Apple earbuds since they had wires, I’m a huge fan, which makes me hate that I have to give the Airpods Pro only 3 stars. But if I can’t have them in my ears for longer than 20 minutes before my ears start to hurt, it really doesn’t matter how great the noise cancellation is, or how fantastic the sound quality is because you won’t want them in your ears long enough to enjoy those benefits. If you do an internet search you’ll see a ton of complaints regarding this model, yet Apple hasn’t done a thing to rectify the problem. I tried all 3 tip sizes and different placement, but it makes no difference. Through my ‘after the fact’ research I found that memory foam tips are available to fit and those are far more comfortable but they aren’t a perfect solution because they don’t fit my ears as well and the AirPods have a tendency to fall out. This makes me sad! I should NOT have to work so hard to like a product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big Sound From a Tiny Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like other Apple Products these works as desired. Very comfortable and great sound. Had to Get the Wife a pair also. Con - They are Tiny Easy to loose lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what they’re supposed to do lol.. the sound is great. If you want some and are skeptical, just buy them.. the noise cancellation is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product is well built but may need some tweaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro provide an excellent sound; are easy to install and tie in well in Apple ecosystem.You may need to get some different ear buds for the best fit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wireless and long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend and he loves them. They don’t fall out of his ears and they stay charged for a while. Which is nice because he works long days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from regular airpods. Fit might need to get used to but once you break them in their great. Noise cancellation & transparency mode are a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Impressed with AirPod Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had Jabra Bluetooth earbuds before this purchase. The AirPods Pro fit very well for me. They are also, of course, ideal for use with an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over the 1st and 3rd gen, it fits better in my ears and i like the fact it comes with extra ear rubber thingys

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely impressed with these earphones. Great sound, amazing quality and easy set-up. This has been a wonderful purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair for myself and my sister for Christmas this last year and we both love these headphones. They sound great and the noise cancelling is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the gold standard in wireless headphones. Pairs quickly with an iPhone, great noise cancellation. Would recommend to anyone with an iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good clarity and sound enhanced. Very easy to use

    I would recommend this to a friend
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