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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 15,376 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would add more stars if I could

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how good the sound quality was. Everything worked on it. The spatial audio is crazy and so is the noise cancellation. Would recommend to buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever. If you have an apple ecosystem, the airpods are the best way to listen to music, with the added benefit of switching between devices quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are actually extremely good , the noise canceling feature is literally the best it actually lets me vibe in my own little world with no distractions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the new ones.the ability to go from total silence to hearing ambient noice and being able to control how much background sound is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th set we have purchased for family member and it’s a great product for everyday use. Grab you some beats for running though these may fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy does NOT match prices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, just make sure you buy them when on sale as Best Buy does not match prices, they say they do but just try to get them to do it, they will not.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice! I'd suggest purchasing the 1st generation because the 2nd generation Airpods pro is not very different from the 1st!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent ear buds with a few remaining quirks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I'm a tough "fit" for ear buds. Seems like most want to fall out or hurt my ears. I finally found earbuds that almost fit right and don't feel like they're about to fall out. Not "perfect" in that sense but they feel pretty secure. The sound quality is really excellent. Software for pairing to Apple devices gets a 7/10 (and I'm a pretty tough grader IMO. The pairing couldn't be much simpler, open the case and the devices seem to recognize unpaired airpods are in the room. It can be annoying though how they automatically want to pair with everything and I think they once "split paired" where the left one was on my mac and the right pod on my phone. They are certainly pricey but I gave up on cheap ones that I haven't had luck with because of my strange ears (?) and a need to get something that works. It would be easier if these were things we could try on to test as there are probaly $30 buds that would be fine but how many do I try to get to those?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first my gf was not a fan as she preferred normal AirPods but that quickly changed with how noise isolation works on these and music sound is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a runner, I've wanted to try for a long time but was afraid I would lose one. I finally decided.to try them. No issues. Sound quality is great. .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. They have noise cancelling so you can hear your phone calls or music and not be disturbed by whats going on outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    comfortable and light

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud and clear sound, the ambient sound function is the best since you can use them at home or while working and doing other activities at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound, Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. "Air time" is excellent. I was very impressed with the noise cancellation feature and I'm looking forward to my next airplane trip to try it out in that environment. Transparent mode is very good -- actually spooky at first, given how crystal clear it sounds. It seems unnatural at first to be able to hear that well with things in my ears, but once I got used to it, it's great. My ONLY complaint is that they tend to fall out easily. I'm not going to deduct a star for that though, because I have yet to try a larger size rubber cup (supplied).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality in the AirPod Pro is much better than the previous version of the AirPod. I was on the fence about upgrading, but so glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Apple Airpods are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling and sound is perfect. Not happy that the charging device is different from the phone and requires you to purchase a separate cube.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are the perfect earbuds for me. I like that I can control the noise cancelling from the AirPods without having to have my phone in front of me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a runner and assumed they will fall off with movement, sweat etc. Not at all! I love the noise cancellation feature- it's great when on an airplane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! Great sound, crystal clear on both ends while talking on the phone and a great value because I bought them on sale. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Easy to set up, great sound quality. Surprisingly good noise cancellation. Highly recommend. I do wish they stayed in the ear better during workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. You can actually hear which direction the sounds are coming from, not just left and right. It's weird but really cool.

    I would recommend this to a friend
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