Customer Ratings & Reviews

Great audio quality, has great volume, but I wish it was louder.

Great head phones and. Great quality and noise canceling

Pick the ear tips that fit best for your ears!!Recommend to get them!!

I am very satisfied with my purchase of AirPod Pro 2nd Gen ear buds. I started with the original AirPods and upgraded to each new available ear buds. The sound quality is great and noise canceling exceptional. I use them at work and haven’t had any problems.

The best ear buds from Apple so far. Noise canceling is the best out there. Overall great purchase.

These are my 3rd airpods from Best Buy. Always better price at Best Buy than Apple stores. Weird but works great for me because I love buying from Best Buy

I love how well the noise cancellation works I was very impressed by it. And I love how well find my works you can track each pod separately. And the sound is amazing on them so much better than my older ones.

Great purchase and within reasonable price! It has a crisp, clear sound and the noise cancellation helps my son concentrate when he listens to his modules online!

I love them best headphones for apple devices! And ANC is amazing.

I bought these as an upgrade to my old AirPods and have been really impressed. Great sound quality and I absolutely love the noise cancellation feature

I recently purchased an Apple AirPods 2 (Open Box: Excellent Condition) from a BestBuy store, expecting a complete product as advertised. To my disappointment, the medium-size ear tip set, which is the default attachment, was missing from the box. The label “excellent condition” strongly implies that all original accessories should be included. However, that was not the case. When I brought this to the attention of the store staff and contacted customer care, I was met with excuses and no resolution. They were unable to replace the item with another open box unit in excellent condition, which left me feeling frustrated and unsupported. Eventually, I had to purchase the missing tips separately from the Apple Gallery, which added unnecessary cost and inconvenience. This experience raises serious concerns about BestBuy’s quality control and advertising practices. If essential parts are missing, how can the product be honestly sold as “excellent condition”? This feels like false advertising and a breach of customer trust. To be clear, this review is not about the Apple product itself—I’m happy with the AirPods 2. But I want to caution fellow customers: Please carefully inspect open box items before purchasing, as the description may be misleading. I sincerely hope BestBuy takes this feedback seriously and improves its inspection and labeling standards for open box products. Customers deserve transparency, reliability, and respect.

Nice quality . The noise cancellation is really good

Replaced my old air pod pro that were no longer holding a charge The new model has better noise cancellation and deeper bass The overall sound is better and glad I upgraded

Good quality and bass I love the features it comes with especially while working in construction

I love my new AirPods they are the best, I love it cuz they are small and I love listen music when I sleep and the sound is nice also the new noise cancelling is great…

Nice upgrade from the 1st gen pros. The volume being accessible from the earbuds is something I desire and apple made it happen. It’s also easier to locate in find my.

I loved them; they're practical and comfortable. I like the noise reduction and spatial audio.

It is an amazing product. I used them every day and the best feature is the notice cancellation option. So peace and calm!

Amazing sound quality, the noise cancellation is top-tier, the spatial audio is such a different way of listening to music and I love it

Great quality AirPods for a great price! I love all the things that these can do! It pauses automatically when you talk to someone or someone talks to you which is great for work! And the case isn’t tiny so I don’t lose it often