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Customer reviews

Rating 4.8 out of 5 stars with 31676 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 31,676 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent fit and sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of Airpods since switching from android. I have come to really like these pods as they can block out noise and hear what's being played clearly. These fit my ears perfectly. I am still learning the ins/outs of the special features. The case and pods hold a charge for along time while being used. If not being used, I don't have to charge daily. My buds connect to my Promax quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Should’ve bought these a long time ago.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Sonys and beats between pro, the air pod 2 are the better option. Quick to connect, no manually going into Bluetooth to connect. Great noise canceling, you don’t need the air pod 3 for that price, this is you best bet. Besides, that language translate on the pro 3s is misleading, both individuals have to be wearing them for that to work. Buy the pro 2s and you won’t be disappointed. Enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My New AirPods!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months of enjoying the immersive sound and noise cancellation capabilities of my 1st generation AirPods Pro, I was disappointed to lose them. However, this mishap presented an opportunity to upgrade to the AirPods Pro (2nd generation). I made a choice that I never regret. From the moment I unboxed the 2nd generation AirPods Pro, I noticed the familiar sleek design, promising an extension of the fashion-forward and technologically advanced experience I cherished with my first pair. But it wasn't until I put them to use that I realized just how incredible these earbuds are. The sound quality has taken a noticeable leap forward. Thanks to the new Adaptive EQ, music feels more alive, enveloping me in layers of sound that I didn't realize were missing before. The bass is deeper, the highs are clearer, and every note feels tuned to perfection, adapting to my ear shape in real-time. Noise cancellation, a feature I heavily relied on with the 1st generation, has been remarkably improved. The 2nd generation AirPods Pro create an even more serene audio sanctuary, allowing me to fully immerse myself in music or podcasts without the intrusion of external noise. This feature alone makes the upgrade worth it. The addition of Spatial Audio with dynamic head tracking is a game-changer. Watching movies and listening to music is now an immersive experience that feels like I'm in the center of the action. The sound moves with me, creating a theater-like atmosphere that has to be experienced to be believed. Battery life has also seen an improvement, providing up to 6 hours of continuous use with noise cancellation enabled. This is a significant upgrade from the 1st generation, ensuring I stay connected and entertained for longer. The charging case, now compatible with MagSafe and Apple Watch chargers, adds convenience to its functionality. Perhaps one of the most practical features for someone like me, who has a history of losing earbuds, is the introduction of Precision Finding. The U1 chip in the charging case works with my iPhone to help locate it quickly, offering peace of mind and reducing the chances of another unfortunate loss. In conclusion, upgrading to the AirPods Pro (2nd generation) has been an overwhelming experience in the best possible way. The improvements in sound quality, noise cancellation, battery life, and additional features like Spatial Audio and Precision Finding, make them a significant step up from the 1st generation. Whether you're a music enthusiast, a movie lover, or someone who appreciates the fusion of fashion and technology, the AirPods Pro (2nd generation) are a worthy investment that will elevate your audio experience to incredible new heights.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Been through the washing machine and still going!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Pro 2 are an incredible buy, great battery life and amazing noise cancellation! This is my second pair of these, I accidentally left my first pair in my pants pocket and they went through the washing machine and I didn’t find them until I placed my clothes in the dryer. I thought they were ruined so I went to BestBuy and bought a replacement pair. I placed the AirPods and the case inside a ziplock bag with two moisture packets (used for canning dried goods) and laid them on my dresser for 24 hours. I took them out of the bag and charged them back up and found out that they are still working perfectly! The only issue that happened to them from washing them in my laundry is that they won’t charge if I plug in the type C charger. They do charge with the MagSafe charger, so they are still being used daily. I gave them to my daughter because I don’t need two pairs of them…. Apple AirPods Pro 2 earbuds are absolutely the best earbuds in existence!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    A product worth the hype!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro 2nd Generation from Best Buy, and I am extremely pleased with my purchase. The active noise cancellation is impressive, providing a truly immersive listening experience. The sound quality is outstanding, delivering crisp highs and deep bass. The customizable fit ensures comfort during extended use, and the spatial audio feature adds a new dimension to my favorite content. The seamless integration with Apple devices, quick pairing, and intuitive controls make these AirPods Pro a top-notch choice. Best Buy's service was excellent, and I'm delighted with this premium audio investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods. Was considering not upgrading due to the price, but my old ones really needed replaced. I’d prefer if they were a little cheaper, but overall worth it. Good connectivity, I like that it stays connected even when closed, unlike the older model. Great sound and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    My amazing experience with the AirPods Pro 2nd gen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound quality. The noise canceling is so relieving in a noisy environment which is a big help when trying to listen to something that isn’t the loudest. I like the adaptive setting where it’s a mix of noise canceling and transparency. I use my AirPods every single day for multiple hours so the long battery life is very important to me and much appreciated in the new AirPods. Overall a very great product. They connect so seamlessly to my iPhone and even when I got a new phone they connected right away without me having to do any work to connect them to the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and the noise canceling is amazing my ears are a bit smaller so sometimes if they are in for a little while they start to slip out but there are silicone things you can put over the ear bud to have them stay in and it’s been great definitely worth it for me! And battery life has been great and I’ve had them for a hot second and it’s still good:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods pro2: The Sound of Perfection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 aren’t just a new generation of earbuds — they’re Apple’s declaration of mastery in sound, comfort, and innovation. From the moment I opened the sleek MagSafe charging case, I could feel Apple’s signature attention to detail radiating through every curve and click. What followed was not just listening to music, but experiencing it in a way that felt almost personal — as if every song, every note, was tuned specifically for me. The sound quality is, in a word, astonishing. The audio is warm, immersive, and crystal-clear, with deep yet controlled bass that gives weight to every beat without overpowering the mids and highs. Vocals float effortlessly, instruments sound rich and precise, and the overall balance feels handcrafted. Whether I’m streaming a live concert, diving into a podcast, or watching a movie with spatial audio, the AirPods Pro 2 deliver a level of clarity and depth that rivals full-sized over-ear headphones. Apple’s Active Noise Cancellation (ANC) deserves its own standing ovation. It’s not just “blocking out” sound — it’s intelligently dissolving distractions. I’ve worn these on crowded trains, busy city streets, and even during flights, and the transformation is unreal. The moment ANC activates, the chaos fades into silence, leaving me alone with pure sound. And when I switch to Adaptive Transparency Mode, it’s like stepping into a parallel world — one where I can hear everything around me clearly, yet comfortably, without feeling overwhelmed. Comfort, too, is where the AirPods Pro 2 shine. The redesigned ear tips provide a perfect seal without any pressure or fatigue, even after hours of use. I can wear them while working, walking, or at the gym without the slightest discomfort. They sit so naturally that I often forget I’m wearing them — until the music starts again and reminds me why I fell in love with them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top-notch sound and comfort, making them worth every penny. Seamless connectivity and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get new AirPods because my old first gen ones broke. I am surprised the upgraded noise cancellation on these new ones! I like how the fit is the same but there are some new features like the ability to adjust volume on the actual AirPods while you’re wearing them. The battery also lasts way longer than my old pair which I really like because I use my AirPods all day. The old ones I would have to recharge at least once a day, these ones last the whole day for me. I think the sound quality is pretty good, I did have to adjust the sound in my settings though however.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Solid earbud choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is better than I would have expected, and the integration with Iphone is good and its also a plus to know the exact battery percentage that is left unlike previous earbuds I have bought in the past. It’s probably just a me thing, but no matter what ear tip size I use, I find them slipping out from time to time (especially my right ear). Like I said, it’s probably just a me thing. Definitely recommend if you want a good pair of earbuds that have a fairly good range of features (for iphone users) that improve some quality of life especially on a decent sale.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I was a bit hesitant after trying out the 1st gen pros and being underwhelmed by the sound quality, but these have better bass, better sound, and great noise canceling/transparency. I use these everyday for work (great for when you have to read in a busy area) and the gym (ANC is really nice for the gym, helps me feel more focused). Spatial audio is game changing as well; have since switched over to Apple Music from Spotify for better overall audio quality. Admittedly expensive at MSRP, but for $189 these felt like a steal. Even at full price, these are worth the leap. Great to have USB-C as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    They do what they should! For the most part..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When going into the Stroudsburg, PA Store, I was greeted and helped almost immediately. It didn't take long to purchase, it was an easy purchasing experience and warming environment. Will definitely purchase items at this location again. As far as the Airpods, I had first gen Airpod Pros and honestly, it is a noticeable upgrade but not as drastic as I thought it would be. I have had them for about a month now. The case size is exactly the same as gen 1 Airpod Pro which I love because I didn't need to buy a new airpod case. I also liked that Airpod Pro 2 come with a usb-c cord. As far as the battery, once fully charged the case lasts a few days for me which is really nice! I can get a few hours out of the Airpods themselves as well. Nose Cancellation upgrades are really nice, as well as the Find My options. My main reason for giving this a 4* review is because Apple has yet to make their airpod mic's actually sound good. But if you're a gamer like me: I LOVE the sound and bass qualities, depth quality is good too. REALLY makes you feel surrounded, especially with spatial audio. If you want a good mic while on calls, airpods are definitely not the best option out there. However, if you already have a dedicated mic (gamers) you will really enjoy these while gaming for the sound! The XS size eartips rarely fall out of my ears. The XS size slightly made my ears hurt while wearing them, not sure if its just me but otherwise I would mostly recommend this product for sound quality and features. But if you have 1st gen Airpod Pros and are looking for a major mic improvement, you wont find that in Airpods Pro 2! <3

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever bought. Even better than the Beats pros I had before! Great noise cancelation. Has no issues connection to multiple devices apple or non apple. I did swap tips to a foam tip which work way better for my ear shape, no fall out issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods pro2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crystal clear, and the noise cancellation works really well. They’re super comfortable, stay in my ears, and the battery life is great. Perfect for music, calls, and everyday use. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase of the AirPods Pro 2nd Gen from Best Buy has been nothing short of remarkable. The sound quality is unparalleled, delivering rich bass and crisp highs. The noise-cancellation feature is outstanding, ideal for both travel and noisy surroundings. They fit snugly and comfortably, while the battery life exceeds expectations. Undoubtedly a worthwhile investment. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I really love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (USB-C) deliver exceptional ANC, clear and dynamic sound, and seamless Apple integration. The hearing aid feature enhances voices effectively, making conversations easier in noisy settings. Comfortable fit, solid battery life, and Find My tracking add to the appeal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are very worth it. The customization with sound and the silicone eartips are great. They tend to slide out a little more on the right ear, but they have different size silicone tips that you can switch to make them more snug and cancel noise out. The ANC is great and the transparency and the adaptive audio are great. These earphones just make it so easy to put on and move on with what you need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound & Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crystal clear with deep bass. Noise cancellation works perfectly, and they fit comfortably for hours. Battery life is great too!

    I would recommend this to a friend
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