Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Best earbuds
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product don’t know how I survived without these
This reviewer received promo considerations or sweepstakes entry for writing a review.
The AirPods Pro (2nd generation) have been an excellent upgrade. The sound quality is rich and well balanced, with clear vocals and deep bass. The active noise cancellation is very effective and noticeably reduces background noise, making them great for work, travel, and daily use.
They are extremely comfortable to wear for long periods, and the fit feels secure without causing fatigue. Pairing with Apple devices is seamless, and switching between devices is quick and effortless. Transparency mode works smoothly and allows outside sound in naturally when needed.
Battery life has been solid, and the charging case is compact and convenient. Overall, these earbuds deliver premium performance, comfort, and features. I would highly recommend them to anyone looking for high-quality wireless earbuds, especially within the Apple ecosystem.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In the description of the "excellent" condition AirPods I got said, "Includes all original parts, packaging and accessories (or suitable replacement)," but I was missing a pair of ear tips and everything just came in a plastic bag. The hinge of the case is loose and the magnet that keeps the AirPods in isn't that strong. I talked to customer service and they said I could get another pair for the price I paid for "guaranteed," but when I tried to exchange it in person, they said I would have to pay the difference. I told them the person I talked to said they could guarantee that I didn't have to pay anything extra but they continued to say "no." I then asked why the person I talked to would guarantee something that isn't guaranteed and they just said "idk."
I didn't get what I paid for and customer service lied to me. The customer service at the store didn't even try to help. I won't buy from Best Buy again. Save yourself the trouble and just buy it from Amazon.