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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 22532 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2nd generation's noise cancellation, comfort, battery life, sound quality, fit, connectivity, and transparency mode. They appreciate the improved volume control and bass compared to the previous generation. However, some find the price to be expensive and have concerns about the ear tips staying in their ears and compatibility with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 22,532 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Improved Listening Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sound good. They stick in my ears well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely Love my AirPod Pros , the sound quality is unbeatable , I bought my son a pair also , I haven’t heard him complain once lol . I’m Always happy with the service I receive from Best Buy , I’ve never had a problem with customer service returning anything or answering questions

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Feels so good in my ear and sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbelievable sound quality. i have the 1st gen and was real reluctant to purchase the second gen because i thought how much better can they really be.. they are! the sound quality and noise cancellation exceeds those of the first..! im happy i bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and very comfortable to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The quality and technology I expect from Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. I didn’t realize that the Pro 2s have noise a noise cancelling function. I appreciate being able to switch between noise cancelling and transparency when I’m not listening to something. The ease with which they switch between my phone, iPad, and laptop is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Finally! Air pods that stay in my ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods always gave me problems because of the shape of my ears but these with the silicon tips have worked very well for me. Noise cancellation is great and I like that I can use find my for the AirPods in the case or each pod separately. The case is smaller and easier to carry around than the beats fit pros I used to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations when it came to the noise cancellation. The sound quality is high and the connectivity is easy to handle. The 3D audio feature is also a nice boost to the experience of using these earbuds and makes movies more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice head phones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones noice canceling works very good to when you need it to be quiet Battery life is really good to !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Volume control added - perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a pair of Airpod Pro version 1, I liked it but could do with other lower-cost alternatives. The reason for it is the missing volume control and low battery life. This version addressed those shortcomings and now it is perfect for me. Plus the sounds seem better, have a deeper base, and clearer voice and the spatial sounds are fantastic. Also, it is truly seamlessly connecting to different Apple devices when is near them. This time I am gladly paying for the high price that it commands. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched to Apple products and needed AirPods. Best price I could find. I did the locker pickup and it was super easy. The only downfall was that I didn’t go into the store!! Airpods are great. Easy to connect to my phone, sound is amazing, and noise cancelling is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Pros 2nd Gen Volume Controls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the first generation of the Airpod Pros which had been my favorite earbuds by far. However the inability to adjust volume was the only downside. The addition of the volume slider to the second generation Airpods make it the perfect earbud for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for running and watching TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and functionality. I definitely needed to but hooks to keep them in my ears, but the noise cancelling is amazing, sound is great and the loudness is perfect. Apple features out perform any other ear buds I had bought.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPod pros! I love that they have different size ear pieces. The noise canceling and adaption is great for anyone with sensory processing disorder!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my first pair and knew it was worth it to buy them again. The Noise Cancellation is better that ear plugs for sleeping and travel. Very sensitive to picking up sounds; good for Siri commands but can interrupt volume when listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pros 2 gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I love is my music!! I upgraded and this was a great decision. I prefer base over all when listening to my music. So if you where to ask me should you by them or upgrade them I would say yes. Highly recommend getting the apple care up front its worth it later.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro Pods V2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the noise canceling is very good, especially with annoying sounds like fans, ac units, and stuff like that. I’ve had some connection issues but nothing that didn’t fix itself within a couple minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the other generation of airpods. Hated those things. They would always fall out of my ear. Love that these come with different earpiece sizes so you can adjust the fit for you. Don't have to worry about these falling out and loosing one side.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new AirPods have been a major convenience for life. I could answer phone calls, hear text messages and listen to music all without reaching for my phone and with the sound proof it feels like I’m the only one in a crowded room. I’m happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY THEM THIS INSTANCE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for AirPods THUS FARR. When I tell you when I. tell. you. the noise cancellation is so amazing. I have walked across a noisy bridge over the highway and construction, the noise decrease so much it's surreal.

    I would recommend this to a friend