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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 22532 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2nd generation's noise cancellation, comfort, battery life, sound quality, fit, connectivity, and transparency mode. They appreciate the improved volume control and bass compared to the previous generation. However, some find the price to be expensive and have concerns about the ear tips staying in their ears and compatibility with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 22,532 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that had noise canceling becaue of my place with all the loud noises and i work at a desk so helps alot thanks to the lady that guided me to right place to find it and purchase with no hassel. Employee that assisted me : Faith

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will be back again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely time for an upgrade, and Best Buy did not disappoint. As soon as I got there, my item was already ready for me to pick up! So glad I upgraded my AirPods. Here less noise I’m the background, and they don’t fall out as easily as the 1st generation AirPods do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy me - AirPods pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods Pro! Comfortable in the ear and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great, Except for Charging Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good, as are some of the new features. The earpiece sleeves help, but the "fit" test is not very accurate. Charge lasts very well for the case, but the actual AirPods do not keep charged very well, even when only using for listening. BIGGEST complaint, which no forum or Apple Support helps with, is that one (the Right) loses charge faster than the other, despite using them simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go with the Pro's.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the regular airpods for my daughter and my wife tried them. She noticed a big difference in the regular one's and the Pro's. So, I bought the Pro's for my wife. The noise cancellation makes a big differennce in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple, AirPods Pro, fast delivery!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, compared to the older model. Best Buy makes it so easy to have products delivered. Owning my own business means that I’m constantly on the move and rarely in one place for very long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spatial audio is cool!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale for $189.99, really great deal! Would purchase again. The spatial 3d audio is really weird at first, but it works like black magic. It feels like you're on a sound stage! Very interesting audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted these AirPods to my granddaughter for her birthday. She and I really like it as this is her second pair because the first set was chewed up my their precious dog. So, I gifted her with another pair that she absolutely enjoys the sound quality and elimination of background noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Two set family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so awesome. The sound is amazing, noise cancellation is amazing, blocks all the outside noises. They connect quick, and I LOVE them. I have purchased 2 sets of these due to the fact my first set was took over by my daughter, so I had to get another set for myself. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these earbuds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I have an iphone and it continually works well. Quick charges when i need to use in times they are dead. Can charge with the iphone cable, or magsafe, or apple watch charger. Love the versatility. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones i love them so much, they never go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    very comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable! better than second and third generation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceelent headphonss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that fit good in the ear, sound quality is amazing and noise canceling works great as well. Spatial sound is unique, once i started to move my head the sound remains in the initial head placement creating lile a 3d effect but for your music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent but the most impressive part is by far the upgraded noise cancellation thats been including with the Pro 2's. If you're battery life is getting low or youre just in the market for a new pair of wireless earbuds, these are a top pick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my over the ear Sony headphones, these are ok. But for ear buds they’re not bad. Noise cancellation is really good and the integration with iPhone is convenient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. Probably the best pair I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 2nd gen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every second in the store everyone was so nice and there was even a situation where my AirPods were not done right by the tech team but they figured it out and still walked away with good AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Airpods 10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of Airpods I have bought! They stay in my ear, they don’t make my ears hurt either! I am very impressed with this choice I have made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two years ago and they still work great! I go to the gym often and am a little rough on the airpods/their container, but they've held up without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife's Christmas present and she has been extremely satisfied. She primarily uses them at the gym and especially likes the way they block out noise/voices. The setup was flawless and she really likes the way they recharge. A huge improvement over the wired buds she had been using.

    I would recommend this to a friend