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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 22532 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2nd generation's noise cancellation, comfort, battery life, sound quality, fit, connectivity, and transparency mode. They appreciate the improved volume control and bass compared to the previous generation. However, some find the price to be expensive and have concerns about the ear tips staying in their ears and compatibility with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 22,532 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Working great. Sad to say that they could have push some of the new features to the other Apple headphones. I own all of them from the first generation to the max, these are great for the bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy wife, happy life.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I watch action movies on the TV with the sound turned up. My wife doesn't approve. However, with these AirPods on, I can turn the volume up and she is happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade from the previous version

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Noise cancellation is exceptional. The new upgrades are good but the fit in the ear is still tricky sometimes making the earphones prone to easily fall off during any activities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple does it again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I first got these, they were to replace my original AirPod pros. I purchased when those released. My old ones finally died and decided it was time to upgrade. man was I blown away. The increased bass boost, along with the better noise cancellation (didnt think it would be this good.)  All the new features such as new find my, sound quality made spending the $250 well worth it. These have exceeded my expectations and left me extremely satisfied with the company and product. Thank you once again Apple and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can be slippery on a HOT DAY

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a case by case issue, it slips out of my ears on warmer days. Regarding the sound, it's pretty good for it's size and weight. Good enough to listen to music with and make calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade, gets a while to get used too, due to the sound cancelation. if you are in a gym its perfect but if you work where the allow ear buds that can be a down side since you cant hear. even with the noise cancelation off. over all great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! The noise canceling and background noise reducing while on calls makes these earphones the ones to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these IPods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as advertised with easy connection and great sound quality. Also very pleasantly surprised at how well the noise canceling blocks other exterior sounds. Would definitely recommend to anyone who is on the fence about buying these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones and one happy friend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted it to my friend on his birthday and he is enjoying every beat and bits of it, he did mention the sound quality is simply amazing and noise cancellation feature is awesome. Thanks to Best Buy Irving for the price match and excellent support!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well Worth the Upgrade Over Gen 1 Pros!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Airpods Pro 1st Generation and loved them, but I was intrigued by the new ones and ended up picking them up. So far I absolutely love the upgrade and here is why! PROS: - The Noise Cancelling is FAR better than the originals. I mow the lawn with the 1st gen and they were good enough but the 2nd gen actually keep the sound out and let me hear what I am listening too without having to crank the volume! - The sound quality is much improved as well! My music and podcasts sound fantastic, even at a low volume. - The new Chip inside has also noticeable as these have a much stronger connection to my iPhone and provide better charging information and better find my information. - Speaking of that, I love how the case has a speaker on it for find my! Such a useful feature as I misplace these often and the sound the case plays is very helpful. - The Case is also magsafe compatible which is another nice added feature. - Lastly, the have touch controls for changing the volume which are really helpful as well. CONS: - Although I think the silicone ear tips are improved and more comfortable than before, I wish these came with both silicone and foam tips. BOTTOM LINE: - If you use Airpods Pro every day, these are a very worthy upgrade! The vastly improved noise cancellation, improved sound quality, and improved chip & case all make these a fantastic purchase. I am very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2nd Generation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 1st Generation Airpods Pro and now have the 2nd Generation AirPods Pro. The 2nd Generation Airpods Pro have a noticeably improved Active Noise Cancellation when compared to the 1st Generation. Very happy with the 2nd Generation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my Beats Pro for these and have no regrets. Awesome sound and nc feature works very well. Worth the price. I suggest getting a case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancellation & seamless integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely satisfied with my purchase. The noise cancellation feature is outstanding. The seamless integration with my iPhone and fast connection make this the clear winner for me as the best tech gadget I have bought so far this year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Transparency mode

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Great daily drivers, big jump from just regular AirPods. I definitely recommend these oh and the transparency mode is amazing. Can comfortably wear these in w/o really having to take them out when someone is talking to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love at First Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them and says that she will never buy any type of headphone/earbuds other than these. She she loves how clear and crisp the sound is and that it block any unwanted noises so she can enjoy what she is listening to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t fit into my ears and end up falling out on long trips. But good noise cancelling features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sound. Really no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give my workout routines and everything that I use for work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is a lot better than first generation, as well as the noise, cancellation feature works better. I had the first generations for about two years before I upgraded to these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best value airpods in my opinion, and now that they have upgraded the Find My features and the noise cancelling, I am super happy with my purchase. Waiting for a sale means you can get them at $200, which is what I did.

    I would recommend this to a friend