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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 22536 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the AirPods Pro (2nd generation) for their sound quality, battery life, and comfortable fit. Many appreciate the transparency mode, enhanced bass, easy connectivity, and convenient volume control feature. The high price point is a drawback for some, and a few users expressed concerns about the charging requirements. Overall, the positive features outweigh the negatives for most customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 22,536 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love mine and can hear things with them in as I couldn’t with them out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod pro 2nd Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very cool. The spatial audio is a very innovative feature and is great purchase for students in terms of studying and everyday task

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Takes the cake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many “cheap” versions of noice cancelling headphones over my days. These definitely take the cake when it comes to everything that is necessary and luxury.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure about wearing the silicon ear buds after having the AirPods 3. The quality of sound of the pro is much better and I like the noise canceling aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    More comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable and holds charge much longer than previous gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good that my husband took them for himself. I ended up buying a second pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes it so easy to set up and connect the AirPods to various devices. Sound quality is amazing. I recommend these to everyone, even if you are not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My airpods are my gym buddies!☺️

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, they sound very good, it's my birthday gift from my husband!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PRO - excellent sound quality & noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of the PRO. I love the noise canceling feature. It’s so nice, especially on airplanes and at indoor sports tournaments. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Complete compatibility with Apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unparalleled sound quality and good fit on ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pro gen - best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Sound is amazing! The ability to track these with your phone to to nearest foot is awesome… not to mention play a sound to find them. Best earbuds ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    hehe

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the airpods pro because its noise cancellation and i don’t have to listen to my mom yelling at me i couldn just listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the noise canceling is much better than the gen 1. Overall clearer, crisper and better NC make for. Good upgrade. Bass however is still lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with the iphone14 pro max with calls and this helped tremendously. So glad I purchased and can’t see why I waited so long to get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product from Best Buy. Customer service is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it~

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earbuds~ the sound quality is very good and the noise cancelling is the best I’ve heard. Definitely worth buying this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the AirPods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these AirPods for my daughter as a gift. She loves them! We have been especially pleased with the great quality of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound works great on iPhone even on a regular PC. Worth the buy. Works much better than the Beats Studio Buds & the previous version of AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones would definitely recommend, i use them for everything! Working out gardening cleaning anything

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Everyday headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that stay in my ears while working out and doing just about anything. I think they were a good upgrade from the previous version.

    I would recommend this to a friend
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