Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 79189 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the AirPods with Charging Case (2nd generation) for their sound quality, ease of use, and battery life. Many also appreciate the connectivity, comfortable fit, and fast charging speed. The design is a favorite for some, while a few customers have reported issues with volume in one of the ear pods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 79,189 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ease of use. Light weight and compatible with android products as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were always great. This was to replace a lost pair. Easy to use. Fit great in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great item!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Item. setting them up was a breeze and they sound great. Battery life is solid too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds fit easily in the ears and sound is very clear

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for on the run

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great - easy to connect and use. Charges quickly. A must for being on the run and our new Zoom culture

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Price Match

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The sound is great, no static or noise distortion when listening to favorite music. I made my purchase from Best Buy and a week later the same merchandise was $30 dollars less at another retailer. I called Best Buy to see if “Price Match” would be applied to my previous purchase of I Pods and it was with no hassle. I appreciate this type of customer service and I will continue to shop at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Batter lasts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting AirPods and they were just what I imagined! They fit well in my ears and the batter lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    It was a great gift to be given

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I thought they were good for sound and it worked well in staying in the ear and doing what was supposed to be done

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his AirPods. They are great fit. He is able to wear them comfortably. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    r what the r

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are airpods - good option if you want apple connectivity and ambient sound awarness

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Android Person honest review of Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and easy to use. I will say they are a little treble heavy and lack base. The only issue I have had is if you try and use them with anything other than an IOS device they do not seem to work as well. I am not sure if I am doing something wrong it is just not the same. I would highly recommend these to anyone who loves the IOS ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time getting the I pod which is works great and I like it a lot,! Specially for my running

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    fit

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    husband loved these! He's tried a couple other brands, but the fit was not comfortable, these are.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great! They fit perfectly in your ear and the sound quality is awesome. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    The Airpods are amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods are great quality and so easy to use. I would recommend them for all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ok but didn't fit in my ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, sound was good, charging and length of charge was fine, but they were too big to fit in my ears, I tried many times to achieve a comfortable fit, but it was not possible. These were not the first wireless ear buds that presented this problem. My next approach is to try them while in the store to save time returning them. If all else fails, it seems that earphones are the only answer. Not a great solution, but perhaps the only one that makes sense.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Husband loves it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband. He loves it! It was easy for him to connect to his phone. Sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential part of life

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods have become ab essential part of my life without them life seems to be harder i love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better and stronger

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound quality and battery life as compared to the first gen!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds without a hefty price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless earbuds. Easy to use and set up. Good sound and not too expensive. Easy to travel with as well.

    I would recommend this to a friend
Sponsored