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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 15402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the AirPods with Wireless Charging Case for its exceptional sound quality, wireless charging convenience, long battery life, and user-friendly design. They find the earbuds comfortable to wear and well-fitting, ensuring a great listening experience. However, some users have concerns about the product's high price, occasional connectivity issues, and the tendency for the earbuds to fall out during workouts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 15,402 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great light weight headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for listening to podcasts or music while working or going for a walk. They are also great for conference calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for handsfree and traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AirPods especially for travel use. I am able to take them everywhere and be handsfree and not miss a beat. The battery life is also pretty decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the flexibility this gives me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth tool is great! I bought it to be better heard on my zoom calls but I find I'm using it all the time on my telephone conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Quality of Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that this version of the Air Pods fit better in my ear better. I’m not sure if the shape has changed at all. I also like having the Siri functionality now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Such a good useful product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this product for last 4 months. Such useful and so easy to use. I just pop it in my ear and do my chores while talking to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are great with some caveats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but it’s a bit of a hassle in the way you have to be delicate to put them in the case. I like the magnetic feature of the beats x or jaybirds tarah where they just hang around your neck. Wireless charging is ok. This version with the case should be worth $160, $180 max. Good overall though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for a few days and they are pretty easy to connect and switch between devices. Still haven’t figured out active listening but i give these a 10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The battery lasts a lot. It feels great to exercise or pretty much do anything knowing that you don't have to be holding your phone all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. This is another step toward the future. How they got such great bass and sound in these buds is beyond me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and top quality! Got for my 14 yr old and he was so excited! Has lasted and been dependable. Appreciate Best Buy’s customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I recommend them to everyone. I thought they would fall out but they never do. I like to use them at work and just use one pod. Love love

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Wonderful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love having these. Perfect for listening to things while cleaning around the house and not worrying about a cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Need a pare.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for a backup pair. I sometimes need to be aware of my surroundings. These fit the bill. I also have the Pro's.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I could buy these over and over!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for work and honestly you can hide them well. I only use one at a time. Battery last a long time. I'm never bored at work.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Love AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. I had the originals when they came out and the battery started failing on me. Bought these and love the wireless charging case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of bluetooth earphones and headphones has always appealed to me, but I always thought AirPods looked quite ridiculous. I finally broke down after being a longtime critic of them simply due to the look. Best Buy was running a deal on them and I decided to go out on a limb to give them a shot. I don't use them everyday but they are super handy to have. I carry them in my bag most of the time I leave the house. They're really useful when you get that unexpected long phone call and you want to have your hands free. I also tried them out for a run and they stayed in pretty well. Music quality is great too if you're looking to purchase these primarily for listening to music. The only con I've noticed is that after wearing them for a long period of time they start to hurt my ears. Also, after having them for about a month I still feel like silly wearing them, but it's easy to forget about that once you consider how convenient they are. All in all a good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought every ear buds possible for my son and he wasn’t happy with any of them until he got these, clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Amazing Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use these ALL the time and I don't regret this purchase one bit. They are amazing. Great present for any music lover.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not think that I would like them as much as I actually do. The charge lasts for days given how much I use them at work and while watching YouTube at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No Comparison

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, whay a difference. Im a Samsung/android guy but, these ear buds blow away the Samsung buds plus. Returned the Sammys.

    I would recommend this to a friend
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