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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 15402 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the AirPods with Wireless Charging Case for its exceptional sound quality, wireless charging convenience, long battery life, and user-friendly design. They find the earbuds comfortable to wear and well-fitting, ensuring a great listening experience. However, some users have concerns about the product's high price, occasional connectivity issues, and the tendency for the earbuds to fall out during workouts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 15,402 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    So far good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased airpods for my son he is so happy.(12 years old).Headphones are very easy to put in to the ear and comfortable. When I compared the sound qualitatiy , noise cancellation with (mine Jabra Elite 65t) I can say Airpods have a problem with sound leaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teens live them, parents hate them. Once in your teens’ ear they are gone; you can scream all you want they will not hear you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only wireless earbuds that will stay in place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them and only pair she takes care of. Should of spent the money LOL I have bought enough cheaper ones that I could of bought a pair for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal quality airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods! They get daily use. They have excellent sound quality. I appreciate the hey Siri feature and double tapping to the next song, makes it a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should have bought these earlier Wasn’t that impressed when series one of the Airpods were launched, thought the in ear fit was a bit daft, not that I had actually heard any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AirPods, the audio is very clear, very comfortable wearing, they are a great buy for my iPhone and iPad. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional earbuds for such a good price. I have been planning to buy some but the prices were too high until I found this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is lacking a bit, but the connectivity is what is important. I use these on an Android phone and updated them through my iPad. I use them constantly, though. Has the same connectivity as Apple. You can also set them up in iOS so one airpod play/pause the other skips a song. It carries over on Android, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Sound is decent but broke in 1.5 months.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Don't even need to read manual. Sounds decent but not high quality. Stops charging after 1.5 months. Best buy won't take return but Apple genius bar replaced charger because manufacturer's guaranty is for one year. Everything is good now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones so far i try..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my pods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The only thing that would be better is if the rubber pieces that I have on them to keep them in my ears while running would fit inside the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theyre great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre pretty good i like them theyre just convient and i dont really like the pros cuz they dont stick in my ear as much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool listening device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these then realized the Air Pod Pro was a better value so I exchanged them. However these seemed like a decent value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! They make life so much easier and now I don’t know what I would do without them. No regret whatsoever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they are OK

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an APPLE fan and I love apple products, the only reason i am giving them a 4 star is because how easily they fall off the ear and dont stay in place, i never walk around in them bc they will fall out suddently. maybe i just have weird ears IDK. but thats the only thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I gave my first AirPods to my son and upgraded to these. So nice. I love the text audibly being read to me while I am listening to music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy in store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have Best Buy ship you electronics. Shipping and handling is terrible. I bought 3 of these and returned all of them for shelf products in store due to shipment. I also had to exchange cell phones as well due to improperly shipping these very expensive electronics. As for ear buds. Their pricy but the ease of working with Apple product is okay. A few glitches. Ear buds tend to dominate connecting to phone when I don’t want it to. So if ear buds on not in case the phone defaults to ear buds. So easily can miss calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for your bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for these were the best for me at the time of purchase, I also received a bundle deal with the AirPods and AirPods case so that was a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these airpods for my daughter on her birthday and she loves them she wears them every day she uses them to talk on her phone and listen to all her music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are always made with high quality so not much to complain about. If something is wrong they have a very good return policy too

    I would recommend this to a friend
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