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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2208 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the AirPort Time Capsule's ease of use, reliable Wi-Fi performance, and convenient backup capabilities. Many appreciate its strong signal and extended range, resulting in a consistently positive user experience. The setup process is also frequently praised for its simplicity. While some find the price to be a drawback, the overall feedback highlights the product's strengths in performance and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,208 reviews
  • Rated 3 out of 5 stars

    Geek Squad Certified - Poor Signal Strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In May I returned the 1st device that was purchased in Jan. The 1st device was Geek Squad certified refurbished product bought on-line. It looked new but it never seemed to give me good wireless coverage even in direct line of site 12-18'. In May I purchased a new apple MacBook Pro and continued to have slow downloads from the capsule. I verified poor performance with a downloaded RF Signal Meter App and using several other wireless devices and older wireless routers for comparison. Best Buy phone support agreed to exchange the capsule if I would go to the local store. However, the local store only had new devices and would not do an even exchange. I had to pay about $100 more for a brand new one. I also forfeited the money paid for the Geek Squad extended warranty on the old device. Their system would not allow them to sell me a new Geek Squad extended warranty for the new device nor tack on the prorated coverage onto the new device. I've been using the new capsule for a couple of weeks and it works flawlessly, giving great thru-put especially on 802.11ac/80 bandwidth and I would recommend purchase of an all new unit from Best Buy. Note: The Signal Strength & Range Testing must not be part of Geek Squads certification process. Be careful to quickly identify any performance issues with any refurbished device. In my case, the Best Buy extended warranty provided relief. I would recommend this product as it works well in wireless mode and as a great backup device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, and now I don't worry about back ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this device to create my home network works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes everything easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest way to back up all your apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to set up. No problems so far. Works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great divice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will get another one in a heart beat.will recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just another great Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a month now and it's working seamlessly. It's another great Apple product: just set it and forget it! I now have excellent coverage on a 200 ft radius throughout the house, back, front yard and garage. The time machine backup works great with my iMac, Mac Mini and Mac Book Air. So far so good, happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to backup PCs and mac computers. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It is a router and it backs up your computer too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This was everything I wanted and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as the perfect backup and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made life easier. Very easy to use and set up great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed! Its a great wireless hard drive!

    I would recommend this to a friend
  • Pros mentioned:
    Backup

    Rated 5 out of 5 stars

    Great Storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for extra storage. Connects to wift. Great automatic back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When replacing my old wireless router I can across this unit. It's compact and blend two features in small package. Also with the build in wireless feature I can send print command via computer even mobile unit that is on the secure network! Overall I'm happy with it after a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Router!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome router in coverage and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Backup

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is great for backing up iphone, ipad, mac and anything i-

    I would recommend this to a friend
  • Pros mentioned:
    Backup

    Rated 5 out of 5 stars

    it is a great product; glad i got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gives me peace of mind great product glad that i purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for the next big thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPort TimeCapsule has been amazing. With the 2TB HDD I was able to free up space from all of our computers and centrally locate all of our multimedia and back up each of our PCs. Only problem was getting all of our PCs to recognize and find it. Still love this thing, though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Very cool product. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wireless Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about spending that kind of money on a router but its a deal at twice the price. We have two iPads, two MacBooks and two apple T.V.'s running off of this thing and the speed blows my mind. AWESOME!!!! If you have Mac products everything just works automatically no set up issues at all and the time capsule works perfectly for back up.

    I would recommend this to a friend