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Customer Ratings & Reviews

Your price for this item is $104.99

Customer reviews

Rating 4 out of 5 stars with 78 reviews

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Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Durability

    Rating 3.6 out of 5 stars

  • Display

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are pleased with the performance, condition, price, and ease of use of the Certified Refurbished iPad Air (2nd Generation). Many appreciate its functionality and value for the cost. However, some users experienced issues with the battery life and noted minor screen imperfections. Overall, the positive feedback outweighs the negative regarding this refurbished iPad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is good, I noticed the battery life is not that great, but okay. I had problems in getting a cover that was twice recommended by your website and Best Buy employee. I returned the cover twice and the third time got the correct one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    oldie but goodie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started a business and have a square stand that only takes the original iPad Air 2 as the newer ones are a bit smaller. My old one wouldn't hold a charge so I went to trade it in at Best Buy and luckily they were able to order this one for me. Works great and back in business.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen quality

    Rated 1 out of 5 stars

    Worst Quality Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy doesn’t sell this refurbished IPads - it’s from a company called JemJem and my first order had a defective battery. I returned that and ordered another one, figured it was just bad luck. 2nd iPad shows up with a cracked screen, and after contacting them they say that is to be expected since it’s refurbished - even though I ordered one in “EXCELLENT” condition.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. The charge doesn't hold as long as a new one but it works very good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    iPad air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don't hold a charge that good seems to need a battery

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Refurbished iPad - Bleh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but the battery life is awful. Pretty much need to have it plugged in if using for more than 30 minutes. Battery drains quickly and the iPad shuts down around 25%. Would not buy a refurbished iPad again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    IPAD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very limited. Certainly not the 10 hr promised by Apple.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    won't buy refurbished again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this purchase as ipad only lasted 1 yr and then battery would no longer hold a charge. Definitely not worth the money...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not a good Charge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad does not hold a charge. It cuts off at 30%

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Pass On This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Doesn’t keep a charge. Slow reaction time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY THIS TABLET!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS IPAD JUST GOT MINE TODAY 2/26/21 AND DIED SOON AS I SET IT UP DO NOT BUY!!! DO NOT BUY!!! BATTERY WOULD NOT HOLD CHARGE. REFURBISHED!? YEAH RIGHT!!!! DOWN WITH BEST BUY! 0 STARS!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Warranty return with no return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad would not hold a charge. Mailed it back for the warranty return…and still don’t have it back. Tried to contact several times…no response.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It shuts off randomly. When i charge it it turns on And off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    It was barely wrapped up in the packaging. No ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all the way dead when I purchased it and the battery constantly drains so fast.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    SHADDY BUSINESS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waste an broken device resold by Best Buy. Was also advised by a store rep when pad was picked up, that pre owned items go thru a separate 3rd party to check pre owned products and are not apart of any evaluation to check pre owned products. Device stays on red battery an does not load up at all after 24-180 hours charged. NO STARS FOR ME

    No, I would not recommend this to a friend