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Customer reviews

Rating 4.8 out of 5 stars with 2370 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.8 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,370 reviews
  • Rated 5 out of 5 stars

    Apple wired headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Absolutely love the quality. I love best buy. Very fast and easy delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plugged in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get the job done. I don’t have any problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review on headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved them , they were very convenient for the time i used them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume control too low, sound quality not that good. Uncomfortable ear piece.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods are a fantastic pair of wireless earbuds that deliver clear, balanced sound and seamless connectivity with Apple devices. They’re incredibly easy to set up and use, with intuitive controls and reliable Bluetooth performance that keeps you connected without fuss. The compact, comfortable design makes them great for everyday listening, workouts, and calls, and the charging case offers excellent battery life on the go. Overall, AirPods are a stylish, convenient choice for anyone who wants quality audio and effortless integration with their Apple ecosystem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chat customer service was not good. Damaged item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came super damaged. I tried to chat with best buy about it multiple times but the customer service was awful. The person was chatting with multiple customers at the same time, but was not good at it. He kept writing stuff completely unrelated to my problem. I had to give up and take the loss because the store is too far from my home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Portability
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect Solution for the New iPhone Upgrade!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recently upgraded her phone from an older iPhone13 to one of the newer iPhone 16 . This meant her trusty old Lightning EarPods wouldn't work anymore. I picked up these Apple EarPods with the USB-C connector as replacement, and they've been great. Right out of the box, the compatibility was perfect plug and play with her new phone, exactly what we needed. She finds them really comfortable to wear, and they fit well in her ears, just like her previous pair. The sound quality is exceptional, just as you'd expect from Apple - clear for music, podcasts, and calls. Being wired means they're super convenient no worrying about charging or pairing, just plug them in and go. Plus, the price felt very reasonable for official Apple earbuds, especially since we specifically needed the new connector type. Overall, these were the ideal replacement due to the phone upgrade. They deliver great sound, are comfortable, and provide seamless USB-C compatibility. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound quality for everyday use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with these wired headphones. The sound quality is clear and well balanced, with good bass without being overwhelming. They work perfectly for music, calls, and watching videos. I like that they connect instantly without needing Bluetooth or charging, which makes them very reliable. The cable feels durable and the audio jack fits securely without static or interruptions. They are also comfortable to wear for extended periods, and the sound isolation is decent for daily use. For the price, the performance exceeded my expectations. I would definitely recommend them to anyone looking for affordable and dependable wired headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Portability

    Rated 5 out of 5 stars

    Great Earphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with clear audio for music and calls. The USB-C connection is super convenient—no charging or Bluetooth needed. Comfortable fit, easy plug-and-play, and the built-in controls work perfectly. Reliable Apple quality at a great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke 2 weeks. I thought because they were apple they would last but I guess not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I should’ve known better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in August and one of the buds already don’t work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    I always forget to charge wireless ones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I wanted a simple wired option that just works without charging or pairing. The audio is clear for calls and everyday listening, and the USB-C connection is convenient with newer devices. I like the reliability—plug in and go—especially when I don’t want to worry about battery. Fit is personal though, so they’re best if EarPods style already works for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple – EarPods (USB-C) – White

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with a reliable wired connection. The sound quality is noticeably better than Bluetooth earphones at a similar price point. Comfortable for everyday use and no need to worry about charging or connectivity issues. I liked them enough to buy extra pairs as backups at home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Simple and reliable lightning EarPods

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s EarPods with Lightning remain one of the most dependable, no-fuss wired earbud options out there. The sound quality is clean and familiar—balanced mids, clear vocals, and enough bass to make music and podcasts enjoyable without overwhelming everything else. They’re not trying to be high-end, flashy headphones; instead, they deliver exactly what you expect: simple, reliable audio that just works. Comfort is a big plus with these. The classic EarPods shape fits well for many people, and because they rest lightly in the ear instead of sealing inside it, they’re easy to wear for long periods without causing pressure or fatigue. They’re especially great for phone calls, audiobooks, voice memos, or casual listening throughout the day. The Lightning connector is also convenient if you’re using an iPhone that no longer includes a headphone jack. Just plug them in and you’re ready to go—no pairing, no charging, no waiting for Bluetooth to behave. They’re perfect for times when you want something hassle-free, especially during travel or work calls. The built-in remote and microphone perform reliably, making it easy to adjust volume, skip tracks, and take calls. It’s a simple, practical design that still feels surprisingly useful today. Overall, if you want comfortable, straightforward earbuds that offer solid sound and instant compatibility with your iPhone, these Lightning EarPods are a great everyday choice. They’re affordable, durable, and wonderfully easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple EarPods (USB-C) offer a simple, budget-friendly, and reliable wired audio solution for modern USB-C devices, featuring clear sound quality, integrated controls, and a comfortable design for many users. They are a great alternative to wireless options, especially if you prioritize a consistent connection and never having to worry about battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Perfect and Reliable – Just What She Needed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple EarPods with USB-C (White) for my granddaughter simply because she needed a good pair of reliable headphones—and they didn’t disappoint. The sound quality is clear and crisp, and she loves how comfortable they feel, even during long use. The USB-C connection makes it super easy to plug into her newer devices without needing an adapter. Sometimes it's the little things that make a big difference, and this was definitely one of those moments. A simple, thoughtful gift that she truly appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Simple and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple EarPods (USB-C) are exactly what I wanted — plug-and-play, no charging, and solid sound for the price. They’re comfortable, the mic is clear for calls, and they feel like classic Apple quality. Bass and noise isolation aren’t great since they don’t seal in your ears, but for $25, they’re super reliable everyday earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    perfect earphones in bed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need earphones to listen to audio at night while in bed, and these Apple EarPods (USB-C) are by far the most comfortable ones I’ve tried. The shape fits perfectly and lets me lie on either my left or right side without hurting my ears. The sound quality is clear and balanced, and the wired connection means no worrying about charging or Bluetooth disconnects.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality, Usb-c
    Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Affordable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at a great value. The quality of these headphones is good, have clear mic when you are on a call. Controlling your music is easy. I love the idea of using a USB type connector so I can use on all my devices. There is only one issue when paired with my galaxy S9, the volume of the call can’t be controlled, I have no idea why, since for everything else works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wish they’d include these with new phones again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s important to still own wired buds despite primarily using wireless. They’re fully compatible with iPhone (usb-c) which is why I chose Apple brand. The sound quality is good and they fit comfortably in my ears. My only complaint is that they don’t come with the phones anymore. ;)

    I would recommend this to a friend
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