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Customer Ratings & Reviews

Your price for this item is $199.99
The comparable value price is $429.99

Customer reviews

Rating 4.3 out of 5 stars with 35 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance of the Geek Squad Certified Refurbished 10.2-Inch iPad, noting that it works as expected. The cosmetic condition is also a highlight, with customers reporting no visible scratches or marks. Some customers suggest opting for a larger storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Rated 5 out of 5 stars

    Works just like new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after my previous one's charging port failed. Great price and quick delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Well packaged and with all attachments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, arrived as discribed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great, works great. The only hitch was they sent the wrong kind of cable. They sent a usb-c instead of the lightening cable. Which is a vital mistake, but also kinda understandable. I just need to take the cable into the store, & they will swap me for the right one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good confdition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this looks good and working perfectly. i recommend to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought refurbished ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quAlity, looks brand new. No issues. I feel good about my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They even sent us cables and a charging block

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new and saved us a lot of money. Will definitely buy again when it’s time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They sent the wrong iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would try a refurbished item to save a little money. Completely and utterly disappointing. I ordered 128 GB and they sent me a 32 GB. This was a gift for my granddaughter. After waiting an hour on online chat support (“you’re next in line”) I finally gave up. And they also sent a very dirty block charger for it. This was the worst experience I’ve ever had with Best Buy. I was very disappointed. Needless to say the item was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my devide, and it rocks. The salesman dude said "hold on....and he found me a cheaper, re-furbished model. So thanks to him. But yah, I'm happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great. I am looking forward to using my Apple Pencil with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My IPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying refurbished but glad that I did. It works beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. Looks brand new, though it didn't come in the original packaging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad but true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a ipad that was 9.7 and 3 versions old . Then would not exchange for the correct ipad . Very disappointing..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came without charger or cable. HORRIBLE! No box. No good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard would not turn on. I charged it as instructed. returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cosmetic condition

    Rated 5 out of 5 stars

    Brand New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was spotless. You wouldn’t know it was refurbished at all. I would highly recommend purchasing again especially if you are replacing or for a child’s first piece of technology. Great buy at Best Buy.

    I would recommend this to a friend
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