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Customer Ratings & Reviews

Your price for this item is $479.99
The comparable value price is $799.99

Customer reviews

Rating 4.1 out of 5 stars with 93 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished 11-Inch iPad Pro's excellent screen quality and superb condition, often describing it as practically brand new. The long battery life and strong performance also receive high praise. Many appreciate the device's capabilities for both personal and business use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 93 reviews
  • Rated 5 out of 5 stars

    Its a used ipad, great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPad came in great working condition without any problems. Interesting box that it came in, wish it was the original packaging. Charger included and has been great ever since!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The best tablet out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tablet very nice quality screen and great color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i don’t have much so say this is super amazing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished, looks and feels brands new. Couldn’t be anymore satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! It does everything I need it to do luv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it is very good and that’s so cheap I like the color also

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this ipad is refurbished but it has touch issues and sometimes I have issues with the Apple pen on it as well it works but definitely would be better if it didn’t glitch and freeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad to have Very user friendly product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad Pro 11”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived just fine. No scratches or anything. I just had the incorrecr charger included…i assume because it was an open box item. Other than that i am satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications in the listing were for a 4th Gen iPad Pro 11 inch with a M1 chip. I received a 3rd Gen iPad Pro instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what was ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications listed this refurbished iPad Pro as a 5th generation and I received a 3rd generation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vere good. Helps you keep on track with work. Love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and i do really love. I could recommend it with ease of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad certified

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad certified. iPad worked. Returned because of a deep scratch that was the full length of the screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and you can do so much with it! You’ll be happy after your purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned due to unclear product desctiption and ma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some scratches on the display, and also no clear indication that this was a prior gen ipad pro

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed to say the least

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad that this highly expensive tablet is very scratched and dented. Lesson learned. I won’t trust Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ad does not say that it is a 3rd generation ipad pro 11, I thought I was buying the 4th generation! And this even has bumps and scratches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Completely unusable display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy referbished from best buy. This is the third product I've received that was in horrible condition

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy with refurbished.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy with the way it showed up. Felt used. It was a refurbished item. I’m gonna buy another one that is brand new.

    No, I would not recommend this to a friend
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