Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Silver.
  • Angle. Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Silver.
  • Back. Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Silver.
  • Alt View 12. Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Silver.
  • How to Get the Most Out of Your Hands with iOS 11 video 0 minutes 46 seconds
  • iPad Pro Advertisement video 0 minutes 11 seconds
  • iPad New Way to Take Notes - Product Overview video 1 minutes 01 seconds
  • iPad Presentation - Product Overview video 1 minutes 10 seconds
  • How to Harness the Power of the Dock with iOS 11 video 0 minutes 49 seconds
  • How to Convert Handwritten Notes to Type and Share video 0 minutes 46 seconds
  • How to Manage and Fly Through Files with iOS 11 video 0 minutes 48 seconds
  • How to Retouch a Photo video 0 minutes 39 seconds
  • How to Copy and Paste Across Devices with iOS 11 video 0 minutes 54 seconds
  • How to sketch in Notes with Apple Pencil video 0 minutes 46 seconds
  • How to master multiple emails at the same time video 0 minutes 49 seconds
  • iPad Design Your Space - Product Overview video 1 minutes 03 seconds
  • 5 Reasons why iPad Pro can be your next computer video 0 minutes 47 seconds

Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Silver

Model:
TI-GSRF MTXR2LL/A
SKU:
6358624
Your price for this item is $399.99
The comparable value price is $799.99

Customer reviews

Rating 3.3 out of 5 stars with 12 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

58%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews

  • Don’t Waste Your Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on 4/10/25 for my four year old autistic son to use for an augmentative and alternative communication device. We were able to get my son’s speech therapist to show us how to move his profile on touchchat from the old iPad to this one on 5/12/25. It stopped charging a day later. I tried to take it to the Geek Squad today and they could not help me but told me to call customer service. Customer service told me since it’s been more than 15 days since my order, I’m out of luck. I’ve found other reviews with similar concerns. Clearly Best Buy has a tendency to sell bad products frequently and ensures that customers cannot return them. This blatant nefarious and fraudulent behavior is incredibly disturbing. I’ve contacted the DOJ’s consumer services to address the bad business practices.

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    No, I would not recommend this to a friend

  • good that is perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good，such a great that is prefect I like it. iPad 2018

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    I would recommend this to a friend

  • Up and running!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipment and delivery. Well packaged. I had it up and running the first night I sat down with it.

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    I would recommend this to a friend

  • ipad rating

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the absolute worst experience ever with you all with this purchase. You guys gave me a malfunctioning device and will refuse to do anything about it and give me my money back. I will never strip foot or purchase one single item from your store again. The amount of time that i have wasted dealing with this situation is absolutely absurd! I am appalled that no one seems to care or know how to handle this situation. Therefore I have contacted my bank and they will be reaching out to you all to get my money back.

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    No, I would not recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using procreate on this iPad. I would recommend for any creative out there!

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    I would recommend this to a friend

  • IPad screen was bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived broken, screen was coming off of the iPad

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    No, I would not recommend this to a friend

  • jaz

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make 4 trips to get it, it was scratch and no instructions

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    No, I would not recommend this to a friend

  • iPad exchange

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out well. I bought the first iPad than went to the store and exchanged it

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    I would recommend this to a friend

  • Refurbished items

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, awesome customer service. I always shop at best buy!

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    I would recommend this to a friend

  • Fast and sleek!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This processor is really fast. Better than any ipad or iphone I've had. Can't beat the refurbished quality and backing too!

    I would recommend this to a friend

  • Birthday present

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my husband with this pad for his Birthday, he was really excited.

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    I would recommend this to a friend

  • Gave me wrong ipad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ipad since the discount was so good, but they sent me an ipad pro 9.7 instead of this specific ipad.

    This review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    No, I would not recommend this to a friend
Page 1, Showing 1-12 of 12 reviews
Sponsored

People also viewed

  • Apple - Geek Squad Certified Refurbished 12.9-Inch iPad Pro with Wi-Fi - 256GB - Space Gray
    Your price for this item is $499.99
    The comparable value for this item is $999.99
  • Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray
    Your price for this item is $299.99
    The comparable value for this item is $799.99
  • Apple - Certified Refurbished 12.9-Inch iPad Pro (5th Generation) (2021) Wi-Fi - 128GB - Gray
    Your price for this item is $529.99
  • Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 128GB - Space Gray
    Your price for this item is $479.99
    The comparable value for this item is $799.99
  • Apple - Geek Squad Certified Refurbished iPad Air with Wi-Fi - 256GB - Green
    Your price for this item is $349.99
    The comparable value for this item is $749.99