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Highlights

  • Key Specs
    • Screen Size: 11 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 2388 x 1668 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Processor Model: A12X Bionic chip with 64-bit architecture, Neural Engine, Embedded M12 coprocessor (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • Total Storage Capacity: 256 gigabytes
    • Operating System: Apple iPadOS (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Voice Assistant Built-in: Siri (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
    • Security Features: Facial recognition, Password Protection
  • General
    • Brand: Apple
    • Model Number: TI-GSRF MTXQ2LL/A
    • Product Name: Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB
    • Color: Space Gray
    • Model Family: Apple iPad Pro (1st Generation)
    • Year of Release: 2018
  • Display
    • Display Type: LED
    • Screen Type: Retina Display
    • Screen Size: 11 inches (Size of the screen, measured diagonally from corner to corner.)
    • Screen Resolution: 2388 x 1668 (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
    • Stylus Input: Active (An active stylus/pen is able to communicate directly with a compatible device; active electromagnetic resonance (EMR) pens are powered via a device's screen and active electrostatic (AES) pens require an additional power source. A passive stylus does not have electronic features and is compatible with most capacitative touch screens.)
    • High Dynamic Range (HDR): false (An HDR-compatible 4K TV or other HDR-compatible product displays HDR video content when it's available from sources like 4K Ultra HD Blu-ray Discs and 4K streaming services.)
  • Processor
    • Processor Brand: Apple
    • Processor Model: A12X Bionic chip with 64-bit architecture, Neural Engine, Embedded M12 coprocessor (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
  • Storage
    • Total Storage Capacity: 256 gigabytes
  • Memory
    • Expandable Memory Compatibility: None
  • Compatibility
    • Operating System: Apple iPadOS (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Operating System Compatibility: Apple iOS
    • Voice Assistant Built-in: Siri (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Connectivity
    • Compatible Wireless Standard(s): Wireless-A, Wireless-AC, Wireless-B, Wireless-G, Wireless-N (The wireless networking standard(s) the device is backwards compatible with. This includes networking protocols based on the IEEE 802.11 standard (alphabetically ascending) and the Wi-Fi Alliance standard (numerically ascending), both of which provide high-throughput wireless local area networks (WLANs). Devices designed to work with specific standard(s) will be backwards compatible with previous versions but may not run at optimal performance when using earlier iterations.)
    • Headphone Jack: false (The device features an interface that allows for the connection of headphones.)
    • GPS Enabled: false
    • Interface(s): USB-C (Refers to the types of connections that devices use to interact and communicate with each other.)
    • Data Plan Required: false
  • Power
    • Charging Interface(s): USB-C (The connection for transmitting power to charge the device.)
    • Charging Interface Generation/Version: 3.1
    • Battery Life (up to): 10 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
  • Camera
    • Front-Facing Camera: true
    • Front Facing Camera Megapixels: 7 megapixels (The more megapixels, the more detail that the camera facing the user can capture.)
    • Front Facing Camera Video Resolution: 1080p (Refers to the number of pixels, both horizontally and vertically, used by the camera facing the user to capture video. The higher the resolution the finer the video detail that can be seen.)
    • Rear-Facing Camera: true
    • Rear Facing Camera Megapixels: 12 megapixels (The more megapixels, the more detail that the camera facing away from the user can capture.)
    • Rear Facing Camera Video Resolution: Up to 4K video recording at 30 fps or 60 fps (Refers to the number of pixels, both horizontally and vertically, used by the camera facing away from the user to capture video. The higher the resolution the finer the video detail that can be seen.)
  • Features
    • Security Features: Facial recognition, Password Protection
    • Stylus Dock: Charging
    • Wake Word: Hey Siri (The term or phrase used to activate a device.)
    • Mobile Payment Service Supported: Apple Pay
  • Dimensions
    • Product Height: 9.74 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 7.02 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 0.23 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 16.5 ounces (The out of box weight of the item.)
  • Certifications Listings & Approvals
    • ENERGY STAR Certified: true (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
  • Included
    • Included Software: FaceTime, Music, Safari, Maps, Siri, iTunes Store, App Store, Notes, Books, Home, Reminders, TV, News, Photo Booth, Podcasts, Measure, Find My iPhone, Find My Friends, Files, Pages, Numbers, Keynote, iMovie, GarageBand, iTunes U, Clips, Apple Store
    • Stylus Included: false
  • Other
    • UPC: 400063585825

Geek Squad Certified Refurbished

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.

The new 11-inch iPad Pro features an advanced Liquid Retina display that goes edge to edge.¹ Face ID, so you can securely unlock iPad Pro, log in to apps, and pay with just a glance. The A12X Bionic chip is faster than many PC laptops and easily runs pro apps. All-day battery life.³ Wi-Fi. Over a million apps available on the App Store, including augmented reality experiences. And the new Apple Pencil and Smart Keyboard Folio help you be even more creative and productive.² It will make you rethink what iPad is capable of - and what a computer is capable of.

    Whats Included
    • Apple Geek Squad Certified Refurbished 11-Inch iPad Pro (Latest Model) with Wi-Fi - 256GB
    • USB-C Charge Cable (1 meter)
    • 18W USB-C Power Adapter

    Q: What is the weight and dimensions of the iPad Pro?

    A: The iPad Pro measures 9.74 inches in height, 7.02 inches in width, and 0.23 inches in depth. It weighs 16.5 ounces.

    Q: What is the screen resolution of the iPad Pro?

    A: The screen resolution of the iPad Pro is 2388 x 1668.

    Q: Does the iPad Pro have a headphone jack?

    A: This iPad Pro model does not have a headphone jack.

    Q: What kind of processor does the iPad Pro have?

    A: The iPad Pro has an A12X Bionic chip processor with 64-bit architecture, a Neural Engine, and an embedded M12 coprocessor.

    Q: what gen is this IPAD

    A: undefined

    Q: how can I get one

    A: undefined

    Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray

    Model: TI-GSRF MTXQ2LL/A
    SKU: 6358582
    $379.99
    Save $420
    Comp. Value: $799.99
    Trade in and save
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    Save when you trade in a similar device.
    Items are covered under Best Buy's Return & Exchange Promise
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    Reviews

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

    • Rated 1 out of 5 stars

      Don’t Waste Your Money

      I bought this on 4/10/25 for my four year old autistic son to use for an augmentative and alternative communication device. We were able to get my son’s speech therapist to show us how to move his profile on touchchat from the old iPad to this one on 5/12/25. It stopped charging a day later. I tried to take it to the Geek Squad today and they could not help me but told me to call customer service. Customer service told me since it’s been more than 15 days since my order, I’m out of luck. I’ve found other reviews with similar concerns. Clearly Best Buy has a tendency to sell bad products frequently and ensures that customers cannot return them. This blatant nefarious and fraudulent behavior is incredibly disturbing. I’ve contacted the DOJ’s consumer services to address the bad business practices.

      Posted by user471379

    • Rated 5 out of 5 stars

      Love it!

      I love using procreate on this iPad. I would recommend for any creative out there!

      Posted by Rebecca

    • Rated 5 out of 5 stars

      iPad exchange

      It worked out well. I bought the first iPad than went to the store and exchanged it

      Posted by MarcosL

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