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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $1,199.00

Customer reviews

Rating 4.3 out of 5 stars with 47 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the 256GB storage capacity of the Geek Squad Certified Refurbished 12.9-Inch iPad Pro with Wi-Fi.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    First time buying a certified refurbished product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a certified refurbished product and had a great experience. I am really excited that AppleCare is included as part of my membership.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY GEEK SQUAD CERTIFIED ANYTHING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek Squad" who supposed "certified" this iPad Pro was a complete idiot, I would not recommend a "Geek Squad" certified anything. It had a large scratch across the screen and a chip missing from the glass. In addition they packaged it with a used SAMSUNG USB charger, and an old Lightning to USB Cable when this iPad uses the USB-C cable...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Sucks. It drains right away. But other features were great.I’d still recommend best buy and geek squad certified products though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scratched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny scratches all over the screen. If I could go back in time and order from a different refurbishing website i would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont trust the “Geeksquad Certified” badge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine arrived with several large scratches on the screen, like the previous owner was very aggressive with an apple pencil. Obviously, the “Geeksquad Certified” Refurbishing didn’t include a new screen… and per other reviews it doesnt include a new battery…. And mine arrived in a loosely secured plastic bag taped to a carboard panel, with a generic charger….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Like new, great purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing this on Best Buy was a great opportunity to purchase an IPad Pro 6th gen at a great price. In reality, the device looks brand new/open box quality. Battery power is great, Face ID works flawlessly, and the device runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Go Refurbished!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very surprised at the quality of my refurbished ipad! it works very well and the battery life is great, and pairs well with all accessories. a very worthwhile upgrade from my 2018 ipad.

    I would recommend this to a friend
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