Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $919.99
The comparable value price is $1,299.00

Customer reviews

Rating 4.6 out of 5 stars with 17 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished 13-inch iPad Pro M4 chip Built for Apple Intelligence Wi-Fi 256GB with OLED's overall performance. One customer describes it as the best tablet on the planet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 5 out of 5 stars

    Great tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad are always great devices. Fast great video, can feel the quality of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 13 inch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad Pro 13 inch it’s the premier tablet , paired with the iPad Pro pencil it makes my art work a breeze love it

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great refurbished iPad value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, super thin, the M4 chip flies and the screen is gorgeous. Refurbished item with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a $450 discount chance on this M4 iPad Pro refurb based on our experience with M1 iPad Pro refurb, which was perfect. It arrived on time, in BB package, no dings or scratches. Works as new, including the battery. Tandem OLED in mint condition, but only 90 day warray so used AMEX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, versatile, and fun. Not a full laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPad Pro 13-inch as my main tablet for a while now, and honestly, it’s an incredible device. Performance is seriously fast — everything from web browsing to photo and video editing feels smooth with zero lag. The display is gorgeous, the speakers are great, and it’s light enough that I actually look forward to carrying it around. The new iPadOS does make this feel closer to a laptop than ever. I can multitask with multiple apps, work in files, and even edit video pretty comfortably. That said, it’s still not a full laptop replacement for everyone. There are times I need a dedicated laptop for certain file management tasks or professional apps. Paired with the Apple Pencil, this thing turns into a creativity machine. Using Procreate is a dream — super responsive and precise for drawing, sketching, or just jotting down ideas. It feels effortless. It’s also very lightweight and comfortable to use in bed, on the couch, or on the go, which I love. Battery life holds up through a full day of varied use. My only small gripe would be that some pro workflows still feel more natural with a traditional laptop keyboard and trackpad — but that’s getting better all the time. Overall? This iPad Pro is hands-down one of the most versatile devices I’ve owned — powerful, elegant, and genuinely fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works like new and absolutely had no issues. The package was shipped in time and came in intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with outcome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase of IPad Pro had no problem with transferring from my older iPad and with it being a refurbished one I didn’t see any flaws and worked right away. So if you’re hesitant about buying one don’t hesitate go for it like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Amazing quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately doesn’t come with an official Apple product box BUT the quality was amazing. You'd never know it was a refurbished product. Looks absolutely brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new condition as expected. No scratches or dents. Came with charging cable, which was a plus! Overall, everything is like new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much and it’s faster than the previous iPad Pro

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the 3 IPad Pro I have owned. This one is outstanding in performance and qualiry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, I made the best decision in this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in great conditions ,delivered in time, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying anything “refurbished” I know I can trust BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best tablet on the planet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet on the planet. Nothing even comes close.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They sent a 5-year old mini instead!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tough. I bought an open box ipad and they sent me the completely wrong on (about 4 generations older and an ipad-mini to boot). The packaging was right but whoever re-boxed it dont have a clue. I went to my local best buy and they made me pay an ADDITIONAL $150 to fix it because "they didnt have an open boxed unit to replace it with". Since this is for the open box/refurb, I recommend just buying new the first time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad was never delivered according to UPS they gave it to me in my hands that never happen I reach out to Best Buy and Best Buy said no refund that I would need to contact the police I am like are you serious anyways I contacted citi cards and they are working on it so stupid for Best Buy to said that where they don’t have any prove that was deliver to me.

    No, I would not recommend this to a friend
Sponsored