Customer Ratings & Reviews

the space gray airpod max’s are really good even when refurbished. the box was a little beat up , but i got a new charger cable and the headphones and headphone case was in perfect condition and felt new. the battery life is amazing, and i find myself using these headphones all the time every day, and are amazing for peaceful walks or studying in a library where it might not always be completely silent. i’m a university student, so people aren’t always very quiet in destined quiet spaces. it does cancel out a lot of noise when im riding in buses, which makes a lot of my day to day experiences very pleasurable! i recommend getting refurbished headphones if you’re on a bit of a tighter budget and you trust best buy or apple to give you the best quality of refurbished items.

Amazing sound quality, super comfortable and they look super cute on! The only issue is that they don’t stay on well at all if you’re looking to use them for the gym, they slide super easily.

At first, I was afraid of buying a refurbished product regarding its condition, even though paying less for that. I was expecting scrathes all over the Airpods Max and clear marks of use. Gladly, I was surprised with the pristine condition of this product. No sings of use at all, looking like brand-new Airpods that just came directly from Apple, including in its original box. No issues at all with the product’s functioning. Working perfectly. Finally, another shocking surprise was when setting up the Airpods Max and I noticed that this item is still covered by limited warranty from Apple for the next 7 months. So, if any unexpected issue happens, just run to the closest Apple store. Amazing brand-new Airpods for the price of refurbished.

I waited for these!!! Didn't want to pay full retail and the black Friday discount wasn't that great. So sure enough as I anticipated folks who got them for Christmas that did not like them would be bringing back NEW headphones and thise will be discounted heavily. These were in the original package NOT 1 cosmetic flaw and were not attached to an iCloud account. Charged them turned them on and the headphones did the rest. Cinnected to my phone and iCloud account. Always remember 1 week after the extended return deadline for gidts ends come back and check out the geek squad refurbished for rhe DEALS.

AirPod Max, they're pretty slick. The sound is legit awesome - clear highs, solid mids, and that bass hits just right. Plus, noise cancellation? Works like a charm. They're comfy too, even for long listening sessions. But yeah, they're on the pricey side. If you're down to splurge though, these babies are worth it!

I rate this 100 stars its the best it locks all the sounds out and the misuc in its an amazing thing i have always wanted to find for a lk g time and im glad i finally found it now when my kids are making loud noises and screaming i just put those on and i relax woth my music

Upon opening the box, I was a bit disappointed to see many scuff marks on the headphone case, yellowing headband, and dirty earcups, which were also on the wrong sides of the headphones. This honestly feels like when your older sibling gets a new device and they give you their old one as a hand me down. In terms of cosmetic defects. There weren’t really any more on the actual headphones. I had also gotten a pop-up saying that there was another Apple ID connected to the headphones so clearly they weren’t factory reset. You can also tell they weren’t cleaned, and I actually had to clean them myself, but for the price I got them at they really aren’t bad. There are sometimes where the headphones won’t detect my phone and I have to connect them through the control center which can be annoying, but it isn’t the end of the world. Despite all those negatives, the headphones genuinely sound great, and they feel as premium as ever.

Bought these during Black Friday as my FIRST time buying a Best Buy refurbished item and I’m definitely impressed!!! The AirPods Max were picked up in store for extra safety since it’s the holiday season and everything was included as advertised. The box seemed new (as seen in picture below), the headphones didn’t even seemed used. They looked and felt perfectly new! No damages, no dents, no tears on the fabric, no stains! The AirPods Max connected with my iPhone flawlessly. Luckily it was not connected to another Apple account so it was ready for use without any hassle. A huge bonus was that the Apple limited warranty was still available for 9 months. I have been using them while traveling outside of the U.S and must say they are perfect for use inside a plane. As an example, the airline stewardess was speaking over me and to the person sitting to my right and I did not hear a word that was exchanged by them. Noise canceling and comfort in flights are the main reason I bought these and they’re beyond perfect. I highly recommend the refurbished option and hopefully you receive a great quality item as I did!

I really like them, they don’t make my ears hurt and they are great now the downside is when your working out they do tend to slip off your head because they are a bit heavy but after that your perfectly fine they have great noise canceling and everything else

I waited with excitement for this order. When it arrived and I put it on, I was thrown off. I have the AirPods Pro 1st gen and believe that both almost sound identical. Still I do believe they are of high quality and feel great having on, and the sound is great as.

Great build, very comfortable, high quality sound and amazing transparency and ANC

I received my AirPods in great condition! The only reason I put four stars is because the silicone case that they come in was not in great condition, but that’s not a huge deal to me. I’m so glad I found refurbished AirPod Max’s before I purchased them at full price from Apple. The sound quality is great, as well! I wear them mostly around the house or when I’m working. They aren’t great for working out, the ear pieces are just a bit heavy so they don’t stay in place when I’m on the treadmill. Still love them though!

I love getting refurbished geek squad products! They make sure they provide the best quality at an amazing price! This is truly a steal

I got this AirPods used expecting some scratches but no, when I got them I was surprised to see that they look new and the box was in perfect condition. The delivery was good too because the box is too big to fit on the mail box but the delivery hid it so no one could steal it and I’m thankful for that. It also arrived earlier then what I was told. I’ve been using them non stop for a month and I have not had any issues. There is no reason it should get lower than 5 stars

The Apple AirPods Max deliver an exceptional audio experience with rich, immersive sound and impressive noise cancellation, which has help with my wife sensory overload and fear of flying. Their sleek design and comfortable fit make for a premium listening experience, while features like spatial audio add an extra layer of depth to the audio. Although on the higher end in terms of price, the build quality and performance justify the investment for audio enthusiasts and Apple ecosystem users alike. 

they look like brand new headphones. love the noise cancelling and they are very comfortable.

Just received my airpods max and they look brand new even came in apple packaging. They connected to my phone flawlessly and they sound great!

I was hesitant at first buying this refurbished product. But when I received and tried it, it was amazing. The sound is perfect, the quality of the noise cancelling is the one I was looking for. It cancels the noise completely which is the best when I am doing my work when I want to focus and you can feel the music/ sounds that you are listening to. I will definitely buy another one since my daughter loves it too when she saw it and was asking for her own.

Great quality and they look brand new. Great price

Apple AirPods Max impress with their exceptional build quality and audio performance. Active noise cancellation creates an immersive experience, and battery life is remarkable. However, its premium price may be a barrier for some consumers, and the storage case feels bulky compared to the portability of the headphones themselves. Although they offer a premium experience, some might prefer more affordable alternatives without sacrificing too much in terms of sound quality.