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Customer Ratings & Reviews

Your price for this item is $88.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,270 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros 2nd generation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods for the lowest price. Good sound quality

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Medium ear tips missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was missing the medium ear tips. To add insult to injury, the new one came within $5 after purchase. Replacement tips are $8 plus tax from Apple. The description for this is misleading. When this comment was typed out, it said four. Not 3, not 2, not none. 4!!! Get your act together Geek Squad. You're getting outdone by Amazon Renewed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Conditions, amazing AirPod and of course I can recommend this item!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great sound like any other AirPods Pro 2 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant to buy these as some of the reviews weren’t as positive. Airpods arrived in their original packaging and looked pretty much brand new. “Find my” was also deactivated om them which allowed me to attach them to my own apple account. They even have 9 months left of warranty remaining!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, they weren’t missing anything and even I still have the apple warranty so I’d say it was pretty much worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grwat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The calls sound very crisp and the audio quality is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing earbuds (medium) the ones I needed I most needed.Overall the earbuds were in great shape and condition.4.1/5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPod Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given them 5 stars but I did not receive the medium cushion as advertised. Besides that, I believe this was a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods themselves are great! Like new. Charger could have been replaced though as I received one that does not work. It’s fine though, I use my phone charger anyway.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Missing medium ear tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw other reviews mention missing ear tips and thought maybe they were one-off incidents. However, mine was also missing the medium ear tips. Only came with XS, S, L. Nowhere did it say they don’t include M. Misleading and they should refund that portion I paid.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love the new features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a few nice features like the speaker on the carrying case. I wish it had more bass. and the find me app was excellent

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Geek Squad Certified Refurbished???

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a rough looking box, battery is dead, and is missing the medium eartips, which is the size I need. I did not even bother to charge the device as I did not have much confidence in the product due to the box condition and missing part. Worst part is that these are now more expensive on the site versus when I bought them so unable to do a straight exchange.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 pairs of these (refurbished). When I gave the first set as a Xmas present the person that paired to his phone saw the AirPods were already named. And now he gets security warning saying “original owner” can see and follow location. Reached out to BB and no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod Pros (generation 2)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the integration with all my Apple devices especially how it can automatically connect to which device im using at the moment or if i get a phone call they automatically switch to connect to my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new condition. Fully functional. Great connectivity. Discounted price. Quick shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airpods is very good and met my expectations more than I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro’s 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgraded air pods pro with more useful features like volume control and the case can ring if you lose it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working good and arrived on time. Overall I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived well, everything is fine, the sound, the items, everything is very correct

    I would recommend this to a friend