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Customer Ratings & Reviews

Your price for this item is $88.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1268 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,268 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the AirPods! Useful in so many ways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved this, motivates him to draw more. HELPS him focus more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the quality and everythign was nice packaging could of ben better tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came packaged well, works perfectly fine, love them so much

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Couldn’t use with Find My App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t disconnected from previous owner. Also didnt come with M ear tips.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Worst experience ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst experience. Product came without box, without ear rubbers. I had no choice to ask for a refund. Dishonest store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods look like they are in OK condition, but they came without the rubber ear inserts so they are unusable until I purchase them. Was not told.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive a refurbished product. Received a store-returned item, wrapped in packing tape. Inside, two of the ear pads were missing, and two were covered in earwax. Absolutely disgusting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THEY WILL SEND YOU FAKE AIRPODS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is currently running a promotion where you buy a pair of airpod pros and they take your money and give you a replica pair! it’s pretty cool if you love setting money on fire

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They remain anchored to their owner's account.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones are still affiliated to the iCloud account of the former owner, therefore he can see my location and I can't, they are supposed to be restored and clean but they are not. Too bad the team seems to be learning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Angry customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of headphones and they don’t work Best Buy refuse to warranty them, even though it has a 90 day warranty only offered to give me my money back but not replace them or repair them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product was defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a refurbished air pod pro 2 but it’s not working, the right side of the air pod didn’t output any sound and can’t connect to my device. The left one is fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing ear part

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean i guess i understand that they’re used but should at least bring everything lol.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Packed for me a wrong amd cheaper item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered for Airpods 2nd generation but the packed for 3rd generation airpods in a 2nd generation box, cheating me over $60

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unmatched phones and box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have send me phones and box unmatched. I'm unable to add them to my apple account.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are the latest offering from Apple in the wireless earbuds category, and they are a significant improvement over the previous models. These earbuds are designed to provide high-quality sound, a comfortable fit, and excellent noise cancellation, making them a top pick for anyone looking for a premium audio experience. The sound quality is simply outstanding, with crisp highs, clear mids, and deep lows. The bass is powerful without being overwhelming, and the overall sound profile is well-balanced and natural. The active noise cancellation is one of the best in the market, effectively blocking out background noise and allowing you to focus on your music or calls. The transparency mode also works well, letting you hear the outside world without having to remove the earbuds. The design of the AirPods Pro is sleek and modern, with a smaller and more curved shape that fits comfortably in your ears. They come with three different sizes of ear tips to ensure a secure and comfortable fit for everyone. The controls are intuitive, with touch-based gestures that allow you to play, pause, skip tracks, and answer calls with ease. The battery life is also impressive, with up to 4.5 hours of listening time on a single charge and up to 24 hours with the charging case. The earbuds are also sweat and water-resistant, making them perfect for workouts and outdoor activities. Overall, the AirPods Pro are a fantastic choice for anyone looking for high-quality wireless earbuds with excellent noise cancellation, natural sound, and a comfortable fit. They are a bit on the pricey side, but the features and performance make them well worth the investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    (Not Real)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are replica not real just wasted my time and money in it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Refub stuff ******

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a rare duck in the tech space as I really don't have a preference between Android and iOS. I have traditionally carried an Android phone and used Apple tablets and laptops. I just honestly find Samsung's innovation in hardware more intriguing. That said, I recently bought a new iPhone 15 Pro for a second phone to leave in my house and saw these new Airpods on sale, so I scooped them. The move to USBC convinced me I need to try both. I have used darn near every credible earbud that has come to market in the last four years. Sony, Bose, B&W, Anker, Apple, Beats, Sennheiser, and many others. I have been chasing the perfect set. I think I found them here or, at the very least, found the closest thing there is to perfection. Here are my thoughts on the new Airpods Pro2: Sound: This is the one area that they don't win hands down, but they sound great. Many of my buds feature larger more well tuned drivers. Some even have dual drivers. Many have the option to upscale to more lossless sound by using AptX. None of that is here, but what Apple has done with sound is commendable. There is good separation between the highs, mids, and lows. Unlike previous Airpods, these things bring a very solid low end that can rumble a bit. I am not an audiophile, but these sound really good. I still think that the new Sony buds and Sennheiser buds are better but it isn't a landslide. Apple has nailed it with active noise cancelling here as well. While the Bose Quiet Comfort buds are still the GOAT for me, these are at least as good as the runner up from Sony. These block out all but the most sudden noises. Really good all around. Call quality: These are easily the best there is for calls. It really isn't close. They do an unbelievable job of masking background noise so folks on the other end can hear you. I was on a call with a friend who was using them as well and his son was in the background gaming. He was yelling at the game and, occasionally when he spoke, I could pick up on it a bit, but only when he spoke. The processing here is just so good. Form Factor: I hate stem style buds generally, but these are solid. They are light and have real balance in the ear. I think because the Pro's have silicone tips they just work better for me. The squeeze functionality makes these so accurate to use when compared to others that rely on tapping and the swipe volume control is really outstanding. For my ears, and this is subjective for sure, these are all day comfortable. You get a solid IP54 water and dust resistance, so these will hold up well in the gym. Battery Life: These are average in this space when compared with their peers. I am getting about five hours on bud. You get another three to four charges from the case. Many others are better here, but I find battery life to be perfectly acceptable for everyday use. Intangibles: There are almost too many things to mention here. First, the case is, as always, the best in the business. It is tiny, solid, packs a great battery, and has the most satisfying magnetic click when closing. I love the spatial audio. It is gimmicky but really fun when it is executed properly during a show or movie. The speech detection is amazing. As is the easy pairing and use on the iPhone. Find my buds is the BOMB. There is so much more that I will update later. These are very well thought out. Conclusion: For me, Apple has crushed it here. Having FINALLY moved to USBC (even if it took the EU to force them) makes all Apple things so much better. These buds might not be the best at much, but they are very good at everything. I can honestly say that these are the best buds on the market. Will I use others for different occasions? Yes, but I doubt that as long as I have an iPhone, I will use many of them often. Buy these now with complete and total confidence. Wow Apple, just wow! Well done! ***Update*** So, I am three weeks in with these and I have a couple of other thoughts I should add. First, the thing that jumps off the page to me is the speaker built into the case. I have owned dozens of buds and this is a first to me. It is awesome. The case chimes when the buds are properly returned to the case. You get a low battery notification and it is also used to “find my AirPods.” It is simply brilliant and an example of how thoughtful some of Apple’s designs are. The case is simply next level and that means more than most people think since you interact with it regularly. The other thing that stands out is how much customization there is and how intuitive it is to set up in your settings. Sony offers similar customization and, in some ways more, but it takes a lot more work. Like I said, there are better options for a lot of things, but the polish and attention to detail here from Apple make these a clear winner overall. If you are on the fence, don’t be. I will update with anything else but these are easily the best all around buds on the market. Buy with confidence

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished air pods pro 2nd gen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished AirPods Pro 2nd gen have excellent noise canceling and battery life. - The sound quality is good, and they are a significant improvement over the 1st generation AirPods Pro. - The 2nd generation AirPods Pro have a longer battery life and better noise canceling than the 1st generation AirPods Pro. - The refurbished AirPods Pro 2nd gen are very affordable. - The refurbished AirPods Pro 2nd gen are comfortable to wear and have a premium build quality.

    I would recommend this to a friend
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