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Customer Ratings & Reviews

Your price for this item is $88.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1273 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,273 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great if cheaper. Just okay @ $249

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sound. Bass is deep but natural sounding. The mids high and low add clarity and high provide the crisp and clarity. With that being said. Mine are refurbs. Not sure if they are the$250 apple wants to charge for new. While good. There are better options available at that price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is awesome. Didyknow I needed it that bad. One side doesn’t always charge as easy as it should or would’ve given it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a game changer. I bought them for my husband and he loved them. The fit was perfect allowing for easy workouts. They are noise cancelling so no distractions. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect what I need them for and meet my expectati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love AirPods- this is my third pair of AirPod Pros-I keep one at home- one for the gym and one pair for work-. I am by no means an Audiophile, so the sound is perfect for me and the noise cancellation on this generation are perfect for mowing the lawn (or “listening” to one’s wife while doing yard work together). My only complaint is about them being refurbished- I’m not sure geek squad corrected the issue- there are still some sound loss issues with this pair that do not impact my other identical non-refurb pair.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tjem refurbished and they work as if they were new. Honestly i would recomend buying them refurbished so you can safe some money and still get a high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they are much better than the original ones. They fit better in my ears, much more comfortable. The sound quality is also way better, and I love the noise cancelling aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bought with Best Buy certified Refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them refurbished thinking the worst but had them for weeks and gone through multiple battery cycles (charges and drain ) and have no problems. They sound great and they connect instantly. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Apple Air Pros. Comfortable and perfect an ear. The quality of music is excellent. I highly recommend buying them. They are a total must have for gym, running listening to podcasts and watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daily must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Transparency and noice cancellation mode.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it, air pod pro 2 is worth it 100%

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you what an upgrade from version 1, sounds better battery last longer, feels a little heavier but assuming the new tech, Adaptive noise is AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 4 out of 5 stars

    Airpods Pro 2 Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was as per description and working as per expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect AirPods in every way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect was fairly priced and much better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Worth the Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase .. The AirPods purchased were classified as refurbished but they look new and the sounds is heart too. Very satisfying

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfect and they project pretty well in ear to creat a surround sound experience when watching movies. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    Perfect !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods came in original packaging, looked near new, and work just like new!!! Would Definitely recommend to anyone looking for airpods on a discount!!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Get the Pro 2nd Gen instead of regular 3rd Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased the Airpods 3rd Gen (not pro). They kept falling out of my ears without the little rubber bit. After returning those, I purchased the Pros 2nd Gen and they were just what I was looking for. Coming from other brands of bluetooth buds, I appreciate how easy it is to go from one device to another without having to disconnect first. I go from my iPhone to my Windows PC a lot throughout the day. Big plus for me. I did not buy these based on the noise cancelling so when it kicked in the first time I was taken aback. It is surprisingly effective. I use them in the wood shop for noise cancelling only sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great airpod pros 2nd gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality, noise cancellation works great, cant hear any of your surroundings, and there is also an option to have your airpods in and hear your surroundings. perfect and last long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase and would highly recommend refurb.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in original packaging - looked brand new. Sound quality is great and battery life seems to be improved over previous version. Love the ability to turn noise cancelling on and off. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two sets of Gen1 Pros, have previously reviewed the Airpods MAX under the Blue ones, and I'll say that as expensive (and nice) as the MAX headphones are, Apple better have an upgrade path where swapping the internal logic for the H2 chip that's in the Gen2 Airpods Pro is an option (the rest of the MAX is perfectly fine the way it is), 'cause I'm not re-buying them. I'd like to, because the overall experience with the Gen2 Pros are so good with the packaging and driver diameter I'd be fascinated in what it can do with a real driver and closed-back design. But I digress; here's the breakdown for the Gen2 Airpods Pro:

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and many unexpected features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased and pleasantly surprised by the outstanding sound quality of these ear buds. These were also a great value buying them refurbished. They looked absolutely brand new.

    I would recommend this to a friend