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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,871 reviews
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Next time you see them for sale jump on the offer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't bring myself to pay $250 for airpods pro so that's why it took me so long to get a pair. But after I saw they had a refurbished deal of the day for $160 I jumped on the offer thinking that the worst case scenario is that they suck and I can return it. Best case scenario is I save $90 and get a great pair or ear phones. Turns out the best case scenario happened and after having these for a little over 3 months now, I would have paid the full price for them since they're so nice and the sound is so good. They're comfortable and easy to use. They charge super fast and they last a really long time in between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Initially thought they were too expensive which is why it took me this long to purchase. It was only because of the daily exercise allowed with lockdown that I realised I needed AirPods. Once I tried then, I regretted that I didn't buy then earlier. I used them for listening to my iPhone 11 when walking or MacBook Air and iPad when watching Skygo. The face that Siri is fully functional is brilliant because I have access to so many commands hands-free. Noise cancellation is really useful so when I am cutting the grass I can continue even when a call comes through. When the AirPods are placed near my iPhone 11 it shows the % battery life for both the AirPods and the charging case, which is so useful. I have skipped wearing the AirPods and they remained in place, which is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Refurb AirPod Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the AirPod Pros because I wanted to upgrade from my powerbeats 3, and these do not disappoint! Noise cancelling and transparency mode are fantastic to toggle between depending on personal preferences. Even though they were sold as refurbished, they came with all the necessary components (charge cable, extra silicone tips in different sizes). So far haven't had any functionality issues, buds and charge case work great! Only complaint I have (and im pretty sure its because of the shape of my inner ear. I've had this issue with other in ear headphones so I can't say that its directly related to these.) is that the right bud doesn't stay in as well as the left. But simply due to the quality, ease of use and minimalistic design, I make them work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    AirPods Pro Geek !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the packaging was sketchy at first ... but then I opened it . The AirPods are like brand new . No scratches, good quality. For the sound it is great , noise control is excellent . It came with a charger and the earbuds for the AirPods . Everything was perfect and excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Noise cancelling heaven.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gym, airplane, a walk around the block. These AirPods fit snugly in your ears and block out the noise of the world from your realm. They hold a great charge for a long time (3-4 hours at a time). Buy these. Yeah, I know. They’re Apple. Everything is proprietary to them. But there’s a reason they do it that way. Well, aside from the money. Everything works like hand-and-glove. Seamlessly connects to your iPhone, iPad, or MacBook. Native to their devices and no looking around to pair Bluetooth. It just shows up. Spend the extra 50 or 60 bucks and get these over the older models. Try and find an open box, if you can. But buy them. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Lifesavers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for two weeks now and the quality is incredible. Although it’s not exactly recommended, I’ve been using them at night because I can’t sleep without listening to something—but also can’t stay asleep without some serious noise cancellation. With these earphones, the ambient noises in our apartment are significantly reduced even with just the earphones in, without listening to anything. It usually takes me 2-4 hours to fall asleep but with these in, I fall asleep within minutes and stay asleep throughout most of the night. The only issue is that the battery life with the noise cancellation feature on is only 3.5 hours, so after that period, louder ambient noises can wake me up. The earphones charge very quickly though, so I just immediately put them in their charging case if I can’t fall back asleep and put them back in after 30 minutes or so. They were in excellent condition and the battery life is as advertised, so it hasn’t deteriorated with time and their shelf life should be comparable to buying them new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    And I had doubts before....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Airpods. Great for everyday work and just drowning out the loud noise every day that would usually be a serious bother to me. While it is not the most perfect noise-canceling device, it does extremely well in its category. I wouldn't recommend for workouts as they do have a tendency to fall out (probably due to moisture), but are great for just causal walks and the extremely beautiful convenience and customizability of it all. This is definitely a people pleaser, but not really for those who would want as much noise-canceling. Overall, worth the buy for someone who is an Apple user and doesn't need the top-notch. I was even more surprised by its quality as it only came with very minor visible scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these AirPods Pro so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tried other cheaper wireless earphones/buds before but wasn’t impressed. Had some extra $ and BBRZ coupons and refurbished price here was very good so decided to go for it. Fit and sound and ease of use with iPhone and iPad excellent. Haven’t tried with any non apple devices. My ears are hard to fit so I’m addition to the better sound wanted the adjustable different sized tips that came with the Pro. Definitely recommend just hope they last quite a while !

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality
    Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    9/10 great buy, would definitely buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm honestly amazed at how good these AirPods are. They're in near mint condition(although the box was a bit scuffed), they sound like a dream, and the ANC plus Transparency Mode is a must-have feature. My only complaint lies with the ear tips, which should come in small, medium, and large sizes. Mine came with 2 smalls and a large set, but Apple does sell replacement ear tips for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod pros sound good and they stay on. I enjoy using these earbuds especially when taking a phone call. Having the noise cancellation feature really helps in hearing the person I'm speaking with on a phone call. It's on the pricey side but getting them refurbished is a pretty good deal. No problems with the refurbished Airpod Pros and I was able to call Apple to get AppleCare+ for them too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST AirPods Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are top of the line. Here are some Highlighted Features They Have IPX4 rated to resist sweat and water, making them ideal for sports and exercise. Internally tapered tips conform to your ear shape while vents help equalize pressure for maximum comfort. Active Noise Cancellation continuously adapts to the geometry of your ear and the fit of the eartips to keep you isolated from the world around you. Press and hold the force sensor on the stem to switch between Active Noise Cancellation and Transparency Mode, which allows outside sound in to keep you aware of your environment. Expanded mesh microphone port increases call clarity in windy locations. H1 headphone chip features 10 audio cores for low processing latency and real-time noise cancellation. Bluetooth 5.0 for reliable, high-quality reception. Automatically on, automatically connected. Voice-enabled access to Siri. Audio Sharing enables you and a friend to enjoy the same song or movie by simply bringing a second pair of AirPods close to your iPhone or iPad. More than 24-hour battery life with charging case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 3+ years of service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ask for more — deeply discounted per value of being refurbished. Finally died after 3.5 years — taking another plunge at 2nd generation STAT!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wonderful Device Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the AirPod, I enjoy the additional noise cancellation options and the transparency modes. They make the hefty price tag well worth it. They have decent sound quality and fit pretty good if I had to make one con it would be the suction cup effect that’s created by them sealing in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 pairs of the refurbished pods and overall they are good. They looked brand new and no blemishes on the case/pods. We do hear a little static but my son bought a new pair last year and he also has static sometimes. I haven't compared to any other product. We are really Samsung/Android Team but decided to go with these since my son is a big Apple fan. We got a good deal $159.99 each and they have now went up and glad we purchased when we did. I'm still curious to try out the Samsung Buds Pro to compare to these airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Incredible noise cancelling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by the ease of use (these immediately pair with my phone when it is on and I pull them out) to the incredible noise-canceling option! I never realized how much those background fans made it harder to hear what I was listening to. I love how when I pull one airpod out of my ear - my device automatically pauses and then resumes when I put it back in my ear. Seamless. Transparency isn't a feature that I have used much, but I am excited about it as it makes you feel as if you're listening to music on a speaker because none of the outside sounds are blocked. I wasn't expecting to be this happy with headphones - but there are clearly a lot of features I'd been needing in my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Best headphones I've had!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have great sound, and are easy to switch between devices. I can listen to music on my phone and easily switch to my work computer for meetings. My only complaint is that the refurbished only came with 2 sizes for the ear instead of 3.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Vast improvement on AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had them very long, but coming from the Gen 2 AirPods these blow me away. Small, perfect fit for my ears, the noise cancellation is amazing, and the ability to switch between modes when I need to hear someone at work is great. The price is still very high but you're paying for the brand. I still wish they'd find a way to control volume on one of these models in the future so you can do all you need to without reaching for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very Happy with these AirPods!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! I use the active noise reduction often. Very nice in my truck, cuts down the noise to a low, faint road hum. Very effective with music. With just spoken word, not quite as as much, but makes listening to a language course significantly better and cleaner. If you walk on a hard noise floor, activate it and you hear only music. The case is also very cool. Pretty much every time you take them out, they are fully charged. The case charges them up very quickly between uses. The sound is also very good, comfortable fit and comfortable to wear. I like the shorter stem too. Big enough to pinch and doesn't hang out of the ear as much as the earlier ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easily worth the dosh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Gen 2 AirPods prior to these and wanted to upgrade primarily for the noise-cancelling feature. I wasn't at all expecting to enjoy the transparency mode feature as much as I have. Maybe you're like me, my initial thought was that it's not that difficult to just...remove one or both AirPods for a moment. But being able to listen to a song while also being able to hear a timer going off in another room (for example) is extremely handy. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice. They came in with no damage in the slightest not even a scratch. They only get uncomfortable to wear after about 3-4 hours. They haven’t fallen out once. They have good audio quality. The battery has never died on me with charging them every day or two. The active noise canceling is pretty good most of the time but sometimes in loud environment the cancellation is a bit uncomfortable. The refurbished ones only have small ear tips and large ones which is kind-of annoying but the medium tips aren’t very expensive.

    I would recommend this to a friend
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