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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,871 reviews
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great Referb.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my refurbished Pros for awhile now. Arrived in great condo with everything looking brand new. They sound great and the noise canceling is fantastic. I would recommend saving a few bucks and purchasing referb from BestBuy again.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips, Packaging

    Rated 3 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to the best buy told them I was here and I told them the number and I wait and this guy comes out taps my car and doesn’t say a word to verify it’s for me even though it was, another thing about the airpods was the tips weren’t in them there are supposed to be 3 sizes for airpods tips and these weren’t included at all just the small and large ones we’re and the box wasn’t sealed correctly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of AirPods for my daughter and after I tried them I knew I had to have some one day these popped up for a good deal so I jumped on them so glad I did they worked flawlessly and were a lot less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Really great for my fellow small ear homies

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the beats to these and so far no regrets. my ears are fairly small so the pro's are great because it has grips. the sound is great. I can crank these up when my children are driving me up the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the AirPods. Long battery life. Fast and easy charging. Lots of cool features and sound great. Just expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Expensive but awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things, much better than the first or second generation. These actually stay in my ears and the noise canceling is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple Pods vs Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the Air Pods second generation and the sound was great! I then got the Air Pod Pros and wow what a difference. I really like the noise cancellation feature. Also they feel more secure and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought other refurbished items from Best Buy without luck, but these were a god find. These AirPod Pros work as expected the noise cancellation feature is cool and transparency mode works as expected as well. Worthy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Worked very well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones came in very good condition. The quality of them were better than expected. I would purchase these again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing overall! I love the sounds and they fit in my ear comfortable without falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Airpods PRO refurbs are just as good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for working in garage: the noise cancelling is absolutely vital for woodworking saws, drills etc. Was hesitant at first that these were refurbs but I have had excellent experience with them. Will do it again!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very impressive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive to buy “refurbished”, but they are incredible! The sound is impressive, definitely worth the extra money over the “regular” AirPods! Love the fit of the tips. I’d buy them again in a heartbeat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great earpiece.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and fells durable. Love the fact that the case is a power bank for the earpiece. Very good and clear sound and easy to connect to your Apple devices. Thought the price is a little bit high , otherwise it’s a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. Noise canceling is excellent in a noisy environment. These fit better with a choice of size of tips. Pairs very easily with my iphone. Definitely recommend these

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good product but comes with earwax

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good shape and work properly. The box was a little beat up but not really worried about that. The only reason for 4 stars was that there was some earwax on the eartips which is pretty gross but a small price to pay for the discount you get. Overall satisfied but I still think they should take more care when noting something as "certified" refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products this AirPod pro are great and comfortable. Great rich base sound . We’ll build . Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Super clear sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitting earphones. I love how you can control the “transparency”. So if I’m walking around with them in my ears while doing other things I can decide how much outside noise I want to hear. Super clear sound. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds for virtual environments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds so. Great job of canceling the background noise coming from multiple people during virtual work and schooling. Great features and battery life. Love that I can wirelessly charge the case in my car.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by Apple. Noise cancelling works well. Stays in much better than original AirPods. The refurbished unit was missing one set of tips but the one I needed was there.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Above Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well with changeable ends. Good sound for music. I was somewhat surprised by it. and microphone pics up well

    I would recommend this to a friend
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