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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,871 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ive had

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. These airpods work like new. Great sound quality. Love the noise cancelling. I really cant hear my surroundings with them on. I get to really focus on my music when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These things rock for hands free conversations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate the apple airpods wired and wireless as they are large and sit wierd in the ear. When i saw the AirPod Pro with the in-ear piece like my Sony wired headphones, i decided to get them. They work flawlessly between my mac laptop, iphone and even apple TV. i can be listening to music on my mac and when the phone rings, it automatically switches over to the phone. The noise cancellation works perfectly, especially since working at home and people used to hear background nose. The sound quality is good, not as much bass as my wired Sony earphones, but good enough for the primary use for hands-free phone conversations. Definitely worth getting

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are very comfortable. They also do not fall off of my ears easily. And a cool feature is that they connect immediately to my iPhone. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    As good as new.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In early June of 2021, I bought a pair of new AirPod pros. Loved them! Now a month later, cruising BB’s site and see they have Geek Squad certified pros for much less than I spent new. Have compared them side by side and no difference. If you can live with some small scuffs, BB’s internal stickers on pods packaging, why not get some of these and save almost $100? I might even buy a third pair…..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in the ear great. The sound quality is decent even with them being refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, and noise canceling however not as loud as I expected but overall satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Just Do it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have quality sound without the cord! I use these for nightly guided meditations & audiobooks. They stay in while I fall asleep. Easy to sync up with my other apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones you can buy on the market by far, however not for sound quality necessarily. The noise canceling is very good, when traveling it eliminates most noise, however I can still hear people talking slightly. I have no idea why my airpods cannot be charged sometimes. I’d rather use these for shopping or groceries because it’s more convenient and easy to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My New Favorite Ear Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love discounts so getting these AirPods Pro Refurbished was great. They work as expected and I really enjoy the ambient noise reduction and the various tips to make the fit just right.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones came in great and the sound is good and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such clear nice sounds , easy to use and I love the case

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished to save some money and these are great, they work as if they were brand new, they hold a charge for a long time overall quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pros for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas gift for my wife. Previously she used the basic AirPods for work calls and listening to music. She enjoyed using those but hated the charging requirements. The Pros break free from all the cabling, The wireless charging feature is a huge plus because she just leaves the case resting on a charging pad and doesn't have to worry about finding the lightning cable and whether it charged the AirPods or not. The sound quality is great on calls and great for music. The soft silicone earpads require some work to snap onto the Pros, but they feel great in the ears. Needless to say, the wife is very happy with her Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Step up from the original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is snug and comfortable. The transparency mode is so nice. Doesn't feel muffled at all when you're not playing music. And I feel safer walking outside knowing I can hear things around me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are my favorite! I am so glad I bought the Apple AirPods Pro! So convenient to use and the price is awesome. Excellent product for a refurbished one. So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked around and found a great price on these Pods that were refurbished. Work great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. They have very clear sound. I love the transparency option. Just as good as buying brand new. My husband also loved them so I got another pair for him.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with the overall service here. Also the head phones are amazing. They have noise canceling and they stay in my ears surprisingly well! So happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished price makes it worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came a little dirty (the case, not the AirPods themselves). Quickly wiped it clean and they are practically brand-new. The sound quality and noise-canceling are great, but the things just don't stay in your ears no matter what ear tips you use. Just prepare yourself to stay relatively still with these on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Boxes were a little dirty, but they work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these when they were on sale. The boxes they come in were a little worn and dirty, but the products inside looked fine. they needed to be charged out of the box, so keep that in mind if you get them (maybe that isn't the case always). They were easy to sync with our phones, though one did display the name of the last user. It was easily changed, but that shouldn't happen I don't think. Happy with them so far.

    I would recommend this to a friend