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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,871 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the extra money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money for the pros. theyre actually soundproof in nc mode and the transparency mode is really convenient. by far the best headphones ive bought.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Air Pods yet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to get Air Pods since they came out but couldn’t afford them. Then they came out with the Air Pods Pro with the noise canceling feature and they are shorter and look better. But of course the price is even higher. But when I saw these refurbished ones at a good price I couldn’t resist. I would never buy something like this used from someone but when you get it from Best Buy it is at least guaranteed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift, they came in pretty quick considering everything going on in the world. highly recommend. worth the prices, and a lot better than the first gen. Great improvements!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first because they were refurbished. When I got them they were in brand new condition. They work great. Way better than the basic AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say It’s perfection. Light . Great sound . Fit perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but best so far. I don't normally like earbuds but these stay put, thanks to the interchangeable tips, and the noise cancellation and transparency features really work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for phonecalls and working out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones overall. Only downside is that i purchased these refurbished from geek squad and upon opening the product there was no earbuds on the headphones. Usually there are three options to choose from. The larger buds then the medium which usually already come on the headphones and the small size. The large and small sized buds come together on the a separate little bud holder box but again these where missing the medium sized buds, luckily the small fit me just as good so no issues there. Other than that they’re perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything I expected, and more.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected, and more. The noise cancellation and the transparency mode are truly mind blowing. Buy some memory foam tips though, way more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for sport training

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fit great in the ear, and the noise canceling feature is awesome! Used for running and other active activities with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. They stay in your ears and the noise cancelling is no joke. I use these for work calls in a house of 8 people with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and noise cancelling features are much better than expected for in ear headphones! Apple made setup extremely simple, and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of my most favorite purchases.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my air pod pros. They are great. There was static happening with them and turns out it was a manufacturing thing. Apple does acknowledge that even if I purchased these refurbished. I just took it to Geek Squad and they ran diagnostics on it which said that they were a part of the defected batch. They were able to get it replaced by Apple. My favorite thing about these is they are noise cancelling if you want. The noise cancelling can turn off and it seems like they magnify the noises around you with the cancelling turned of.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones about 2 years ago and I absolutely love them. They work just like they did when they were new. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPod Pros primarily due to their smaller profile over the basic AirPods. I was pleasantly surprised at the high quality of the noise cancelling mode. I recently tried them on a flight and the noise cancelling was excellent. I have the Bose noise cancelling earphones for travel but do not care for the battery built into the cord. The AirPod Pros are wireless and function very close to my Bose wired earphones. The AirPod Pros are also great for phone calls. The AirPod Pros will be my go to device going forward for listening on trips going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the same pair of AirPods since May of 2022 and till this day they work perfectly. I have not had a single problem myself and I’ve dropped them several times through the years. Highly recommend if you’re looking for some durable and easy to use product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Hearing I'd believing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and the noise cancelling is unbelievable. The features and functions are easy to use. Great product, and even better price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Buy with 90 day Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because they are $50 cheaper than new ones and have the Geek Squad 90 warranty on them. Three weeks after I purchased them the Right Pod quit working and I had to return them to the store. Best Buy replaced them for free with no issue. The Pods are great and the service from Best Buy was top notch with my issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and Stay in my ears great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Basically Like New!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods arrived in great condition. Quality is amazing for it being refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Fit!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new design of these ear buds. They sing with eased and the battery life is great! I love the sound and the background noisecancellation.

    I would recommend this to a friend