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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality, affordable price, and convenience of wireless charging as positive aspects of the Geek Squad Certified Refurbished AirPods. They also appreciate the comfort and condition of the refurbished AirPods, noting that they appear like new. However, some customers have concerns about the fit of the AirPods, with a few reporting issues with defective units or receiving dirty or used products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 650 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No signs that these are refurbished. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Great price. Was waiting for a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Solid and as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm, the wireless charge is a not added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for college kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them...he uses them all the time at college.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these air pods for my daughter and she loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Air pods work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't tell they are refurbished. They look brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing the printed manual. Easy to use Perfect package

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality like brand new . Battery hold very good

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished and they are like brand new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The battery life is excellent on the iPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and lightweight! Sound quality is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, good sound, and comfortable. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new. No sign of use. Great value!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones and love the Qi charging abilities

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Compatible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use other Apple products like I do, then these are great headphones to have. The blue took easily pairs with all my Apple devices in seconds. I do have trouble keeping one in my ear but it all depends on the inner cup of your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is loving her new Air Pods. She hasn’t had any issues with them at all. Just need get a session on how to keep them clean from ear wax

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and I love them! Easy to carry, hold a long charge, and the sound is great quality. I am able to use them at work to participate in virtual meetings and everyone can hear me clearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good thing to freedom your hands when you are shopping or you are somewhere busy and it’s hard to hear, overall I am satisfied with using AirPods but the only problem is duration of keeping charge which is not good enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They live up to the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not be going back to wired headphones after owning these wireless ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clean

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods were squeaky clean when I got them and worked no problem! My only minor complaints are for the actual design. At the gym mostly (pre-COVID) my left AirPod fell out of my ear more than the right one, and it was rare when the right one would fall out. The case and AirPods can easily capture dirt. Wearing them for long hours can hurt your ears but at the same time they only last for a few hours. The tap response takes a few tries to get it to work, especially with longer hair covering them occasionally. They do charge quickly in the charging case. Decent buy and great compatibility with other Apple products as always.

    I would recommend this to a friend