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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality, affordable price, and convenience of wireless charging as positive aspects of the Geek Squad Certified Refurbished AirPods. They also appreciate the comfort and condition of the refurbished AirPods, noting that they appear like new. However, some customers have concerns about the fit of the AirPods, with a few reporting issues with defective units or receiving dirty or used products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 650 reviews
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I’d like them but they are awesome. What made them better was the price unpaid. I originally got them for my son, but kept them for my self. I went to buy him a pair, but they went back up 50.00 bucks. I got him 1 gen... he’s happy, I’m happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished AirPods were perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a pair of refurbished AirPods because I don’t use them often and was glad to save some money. They arrived in a box with all accessories, and everything looked brand new. I would definitely buy refurbished products from Best Buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing, I was hesitated ti try refurbished product but after I get this item I feel like it is price worthy and everything is fine except the packaging is little damaged. Till now it's working good but later I don't know how will it perform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do i or Don't i??????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first buying a "geek squad refurb" but turns out it was just like buying it new for less money. I couldn't be any happier with my purchase. Keep up the good work geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter never noticed that the air pods was refurbished!! The box was completely sealed and the looked beyond great!! I was able to save money, and still give my daughter the Christmas gift she loves!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works just fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No big complaints, however some calls have cut out briefly. But could be a phone issue?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished AirPods are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save a little bit of money on 2 refurbished airpods. They were literally brand new. Everything worked and came in original box. Would recommend this product and Geek Squad Certified Refurbished items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again another great buy! Perfect condition and pristine quality! I lucked up again and got a great refurbished product that has probably been an open package and never used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure about how well they work yet because they are a Christmas gift. I’m sure that everything will be great. I’ve never had a problem with a Best Buy refurbished item. My son will be very excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a birthday gift for one of the adult kids. She loves them! Packaging showed no indication that they weren't brand new. Likely just an open box at that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Apple Win!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. Its really convenient having them so easily in your pocket and they are so small. Just don't lose them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas! I’m sure he’s going to love them so much more convenient than the ones with a cord. I’ve purchased a pair before and still have them and move them myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My teenage boy loves these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t tell you why because I would be nervous about losing them all the time but for some reason the kids love them they seem to take them everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Airpods came earlier than advertised which was an amazing surprise and they came in the original airpods box. They work great and connected really easy to my phone! 10/10 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that the batter life is not all day. For some reason the right ear always goes out about 30 minutes before the left ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in good condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods came a little later than promised but arrived before the gift was required. One had a hairline Crack but other than that they work and look fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second AirPods. I love them, but they do eventually die, I got the original ones and they lost their battery power after around 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the easy setup and connection with the iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods with wireless charging case make it so simple to connect by Bluetooth as you hold the button on the one side of the case. All apple products quickly respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY AIR PODS!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS WANTED THE EAR PIECE THAT COULD CONTINUE WORKING FROM SEVERAL FEET...FOUND IT! AND, IT HAS GREAT VOLUME (TO INCLUDE VOLUME CONTROL :-D ) FOR LISTENING PLEASURES.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work good i thought because they were refurbish they were going to be really used but they are good

    No, I would not recommend this to a friend