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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 650 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality, affordable price, and convenience of wireless charging as positive aspects of the Geek Squad Certified Refurbished AirPods. They also appreciate the comfort and condition of the refurbished AirPods, noting that they appear like new. However, some customers have concerns about the fit of the AirPods, with a few reporting issues with defective units or receiving dirty or used products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 650 reviews
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy however the wireless AirPods do not hold a charge very well. the charge only last approximately four to five hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great purchase and no defects.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of paying the full price I tried purchasing Geek squad certified AirPods. Overall the AirPod is great and no issues yet. It is basically brand new but the opened box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Honestly just buy them brand new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would of just splurged and purchased them brand new. They’re are time where I have to open the case like five times for my phone to pick them up and the cap is uneven so I’m assuming that’s what was replaced? Also some times I like to just have one ear in at a time and the music just won’t play? Save trouble on yourself and get them brand new. I would definitely replace these if I could not worth the trouble for $50.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple - Geek Squad Certified Refurbished AirPods with Wireless Charging Case (Latest Model) - White are great. Excellent AirPods, very light, and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it every day!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not necessarily the best sound quality but the most convenient piece of tech I’ve ever used! Worth it if you can get a great deal like a refurbished one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was a little dirty when they came in, but nevertheless, they work great even with my android device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried because they are refurbished but they work like new! I would never have known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished product. Why buy brand new. Basically new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suler awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is super awesome. Auto connects to both my Apple and Android phones and Windows laptop. The noise canceling is quite good and comfortable to years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase and good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase good product. Only battery life not as long as i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the quality of the audio is pretty good, we’ll see if they keep working the same within the next months. My wife really liked them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true Apple fan, satisfied costumer since day one. Although I don’t use them all the time, Airpods are very handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was scuffed and dented but other than that they worked perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone add in

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great with any iPhone. They pair in seconds, have surprisingly good call audio and voice quality, and actually stay in your ear pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B-Day 4 my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just as described. Fantastic condition and work perfectly. I got a ton of brownie points with these and a great discount. Thx Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant on purchasing these but I am so happy I did. I love everything about these AirPods. They are comfortable and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great airpods

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a Christmas gift. Ordered them online and received them on Christmas Eve. Just in time. Love the features they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbed pods where a great find! I’ve had great luck with Geek Squad refurbed items! Saves money and comes with the full warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhones for my son he loves them as they were reasonable not too expensive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't appear refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the product. There were no instructions but they can be easily found online. They arrived LOOKING USED. They were dirty and the former user's name was still assigned when I opened bluetooth. It looked like they threw them in a box, taped it up (tape destroyed the box) and sent them out. Pretty nasty

    No, I would not recommend this to a friend