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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $1,249.99

Customer reviews

Rating 3.9 out of 5 stars with 89 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the excellent overall performance and condition of the Geek Squad Certified Refurbished MacBook Air, with many describing it as looking and working like new. Positive feedback also highlights the ease of use and the attractive price point for the value received. However, some customers reported issues with battery life and discrepancies in the advertised storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 89 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! No issues! Exactly what I wanted and needed!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my "new" refurbished MacBook Air. It's just what I needed, and it's just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good condition. Bought for my daughter and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Refurb MacBook Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my laptop arrived very quickly working great so far

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Geek Squad certification...buyer beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relied upon "Geek Squad certified" to buy refurbished laptop. When setting up received message that battery needed servicing. Took to local Apple Store and they ran diagnostics and confirmed battery was failing and needed to be replaced. Bought new laptop from Apple and returned laptop lemon to Best Buy. Was Geek Squad just incompetent or did they knowingly certify a piece of junk?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ssd

    Rated 1 out of 5 stars

    Previous owner info still on computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received a laptop that had not been wiped. It still had the previous owner's information, and we were not able to use it. We took it back to Best Buy, and they said there was nothing they could do and advised us to go to an Apple Store. We called Apple who sent us back to Best Buy. Long story short...we returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! My kid needs it for college and he got all His apps and Classes on it now

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer in July and it stopped working well by November. It is so slow that you can't do anything on it now and battery doesn't charge. Only lasted 4 months. Wish I bought from another site that gives a 1 year free warranty on refurbished computers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my daughter and she loves it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy geek squad certified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just over 6 months and now it will not turn do anything but a reboot cycle, Such a waste of money buying geek squad certified, they do not even provide a full year warranty. Just spend the extra and buy new or you will likely be buying it twice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues. Using for online college courses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was an incredible buy. Everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to our daughter and she loves it for watching movies, editing photos and doing homework on it. The battery so far seems to be holding up and lasting long time and screen quality is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Macbook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall. But after a week the LCD display gave me blue screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Dies quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been two days since I got it and the battery life only lasts for 4 hours.Its sad because I need it to keep up with my long school days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Prior to this purchase, we bought two different refurbished identical laptops from Amazon, and both came with massive problems. This one did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    macbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for any high school kid.The price was great.thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NelsonT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with my purchase. I will possible purchase additional laptops for my business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop arrived with dents, scratches and cracks. I went ahead and purchased a brand new Macbook instead. I could not believe that they sent me a laptop that was supposed to be in " Excellent" condition, in poor condition! Proceed with caution. However, the ordering process was simple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing charger and technical issues .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it without charger and it has technical issues as it doesn't it keeps turning off ... i was very disappointed because i an a retuning customer and this is my third order of refurbished macbook air.

    No, I would not recommend this to a friend
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