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Customer Ratings & Reviews

Your price for this item is $659.99
The comparable value price is $1,299.00

Customer reviews

Rating 4.4 out of 5 stars with 64 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the excellent condition, speed, and impressive battery life of the Geek Squad Certified Refurbished MacBook Air 15" Laptop. Many reviewers noted the laptop's smooth performance and beautiful display. Positive feedback also highlighted the device's build quality and long-lasting battery. However, some customers reported receiving the incorrect screen size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 64 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m great condition, and fast shipping. Seamless⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and amazing quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I did extensive research and comparison on geek squad vs apple refurb and very pleased with my purchase. The laptop is pretty much like-new. There’s no exterior scratches or even normal wear and tear. The battery health was superb at 97% and total cycle charge count was at 67 which is amazing given MacBook batteries are rated for 1,000 cycles before significant degradation. If you’re on the fence would totally recommend going for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an i5 to an m2 processor. Running the regular stuff for work but also pro-presenter and this computer handles it great.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was without damage work well it was almost as though it was brand new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Came in perfect condition aside from the charging brick. Got it for $800. Definitely worth checking out refurbished and potentially saving a couple hundred bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer looks like a brand new laptop. It is in great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBookAirOlejar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a life-long PC user and amateur composer, I was tired of wrestling with the latency when I used my bluetooth MIDI keyboard and controller. Everyone suggested a Mac and they were right. Although the MacBook was an "open-box" item, it arrived on time with no visible scratches or other marks and it does the job. This is not our first time with Best Buy. We purchased all the appliances for our kitchen from Best Buy a few years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. In perfect shape and shipped quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Wrong color sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fine, but I gave three stars because I ordered a silver and they sent me a black one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standard product indeed. Thank you Best Buy for good online service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you wanna take your chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the right size but wrong color, I ordered the silver but got midnight, and then the replacement process was too much so I decided to return.I saw a lot of other people had these same issues but with getting the 13 inch instead of the 15 not really worth your time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good, but I got a charger that is not for the computer so I had to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was affordable and exactly what I needed for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once you go Mac you don't go back.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Fantastic as always even refurbished. Links up so smoothly with iPad and iPhone. Will never get a PC again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer satisfaction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item and like the other reviews i received the 13’ in air after being delayed for almost a week have been contacting customer support and also surrounding stores an the best advice given was to call the nearest store which is 2 hours away from me to make sure the correct item i paid for was in stock if so they couldn't hold on reserve anything for me and didn't know the quantity but I can hope that its still available to come in an exchange for the correct item I paid for. Its ridiculous how I'm responsible for tracking down item and being told to hope its still available after traveling 2 hours away and that's the best resolution they have to offer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I recieved rhe wrong macbook size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has happened to another person according to the reviews and should be resolved quickly, I will never be purchasing anything from best buy ever again, DO NOT BUY THIS REFURBISHED COMPUTER ITS A SCAM!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful of wrong item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a 13 inch midnight instead. I tried to exchange and they won't honor it, only return. They won't let me repurchase at the price I bought it at even though it's only been 2-3 days since I bought it. Even drove 40 miles to the store that shipped it to get it fixed. Horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abosolutely gross. Food on item. Not my idea of refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On-line Order Dissatisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned to the local store BECAUSE the one I ordered on line was NOT what was sent. I was terribly disappointed. The good news is it was immediately credited to my account and I purchased in-store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Happy w this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hold charge great, display awesome, refurbished really well

    I would recommend this to a friend