Customer Ratings & Reviews

I bought it for my kid for school. It’s been great to him. He loves the product thank you, Best Buy. Thank you, Apple.

Condition was like new so happy with my purchase great size awesome for school

Received like brand new, I bought this to replace my old 2018 dell inspiron 15.6'', I couldn't be happier with my purchase!

Came very fast and looked like brand new. Functions just like a brand new computer at half the cost. Would definitely buy a refurbished laptop from Best Buy again.

Be careful this 2024 Holiday season. I bought this Macbook Air 15” and recieved a Macbook Air 13”. I was advised that I could not return it to the store because the item is a refurbished item. Nor would they honor the price of the item with an item in like conditions shall I choose to buy it now. Then I was advised by a supervisor, I would lose out on the sale price because the item would no longer be on sale. Adam (one of many managers) at the Lincoln, NE O street location wouldn’t even take the time to hear me out. I wasn’t upset, I just wanted to know of any ongoing practices to help prevent this from happening, since I ordered the item instore for delivery to home through that specific location and want to order more since I’d be busy this holiday season. I was given an “I’m sorry” and no guarantee of when my funds will return or if they will due to an investigation into the incorrect item.. although Bestbuy confirmed the item originally belonged to them through a 6 day investigation using the serial number, model number, and inventory back log. I’m disappointed and S.O.L, but owell. You guys are taking an increased risk if you’re shopping online this 2024 Holiday season with Bestbuy, because an associate of Bestbuy explain that I am not the only person this has happened to within the 2nd week of November. Not sure if this was information used to relieve my stress or factual but my personal experience is factual not emotional. So again, be careful and Happy Holidays!

I love the laptop. Only thing is I wasn’t able to use the free things that came with it. For example the Apple Music. Thank you!

The best order that I ever had made before, I’m very happy with this purchase

Great deal! Looks brand new and has worked great. I definitely recommend!

The machine was in great condition with 98% battery life.

SENSATIONAL !!!! Perfect conditions. Excellent price for the perfect equipment.

These cabinets are beautiful. They match my tv stand perfectly. Time consuming to put together but my daughters got it done!

Excellent quality looks like brand new, works like new. Cant even tell. Pristine!!!

This is so awesome love love it love having a bigger screen

The screen display is beautiful, HD, and full of color.

Great price, sleek, perfect for our college student

It was very clean and no different from new and was shipped in very reliable packaging

I love this computer so much I would definitely purchase again !

I am very happy with my purchase. I did extensive research and comparison on geek squad vs apple refurb and very pleased with my purchase. The laptop is pretty much like-new. There’s no exterior scratches or even normal wear and tear. The battery health was superb at 97% and total cycle charge count was at 67 which is amazing given MacBook batteries are rated for 1,000 cycles before significant degradation. If you’re on the fence would totally recommend going for it!

I went from an i5 to an m2 processor. Running the regular stuff for work but also pro-presenter and this computer handles it great.

I’m great condition, and fast shipping. Seamless⭐️⭐️