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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $1,899.99

Customer reviews

Rating 3.8 out of 5 stars with 17 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers frequently mention the Geek Squad Certified Refurbished MacBook Pro's performance, style, and reliability, with some noting its great value and quality experience. However, some customers have reported that the device can get warm quickly during use. Additionally, a few customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Battery life, Overheating

    Rated 3 out of 5 stars

    Dies and overheats quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products but this laptop constantly overheats and dies fast. I will charge it and not use it for a day and suddenly it’s dead when I try using it. Also, the charger it came with did not work and they didn’t want to fix or give me a different one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Complete fraud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year owning this and the battery doesn’t work. I took into Apple and they told be the entire computer was put together with 2016 parts and it would no longer be able to be updated or used so there was no point spending any money to get the battery fixed. Best Buy said they wouldn’t do anything at they only guarantee for 3 months. Complete fraud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 2 out of 5 stars

    needs better cooling system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheats easily, battery drains to 20% after just 2 hours of use

    No, I would not recommend this to a friend