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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $2,399.99

Customer reviews

Rating 4 out of 5 stars with 165 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are impressed with the condition and performance of the Geek Squad Certified Refurbished MacBook Pro, frequently citing its excellent value for the price. Many appreciate its ease of use, but some users have noted concerns regarding battery life and occasional screen or cosmetic issues. The refurbished MacBooks generally perform well, handling demanding tasks effectively. However, heat generation is a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 165 reviews
  • Rated 5 out of 5 stars

    MacBook is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as always. Great value for the money I paid got a huge discount .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, i didn't receive a charger with my stuff but its okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger was broken and I was told the only way to take care of it is to go to a store. Closest store is over an hour a way. Feel cheated that they sent broken charger - it was obviously broken - not done in shipping

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything I was expecting and in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, perfect quality and value, battery life is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First MacBook Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first MacBook Pro, we've bought. So far it's seem to be a great computer for our needs. You would never know it had been refurbished as it looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and Fast personal computer, perfect for everyday tasks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as expected thus returned. Was not processing fast enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was good. Did not have right charger and did not recieve mouse we ordered. Went on vacation and when returning i called best buy and gentlemen was nice and checked on it and could not send charger so had me return entire shipment. Then got message saying it was canceled so still have computer and NO charger!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the unit on the day promised. It has functioned perfectly and actually exceeded my requirements which was a bonus while keeping within my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple greats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing never will go back to another laptop again only Apple

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This View you should read serious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought this macbook not one but 2 but 3 TIMES and yet it had so many problems the first one was i shipped with a wrong power adapter and so I returned it then i rebrought it to get the correct power adapter this time the Keyboard had sticky keys and so I returned it again then I decided to say maybe the 3rd time is a charm, and so once it got delivered i opened and set it up and turns out the 3rd macbook yes you herd right the 3rd one decided to overheat and the cpu go up to 90-99 degrees Celsius which is not normal to a macbook, and so I give this macbook and just buy one best buys open box macbook pro. anyway just don't buy this MacBook Pro even if the specs look good just buy only open box at best buys store. Pro tips of getting open box items: 1, Best buy lets you have a look. just say can you open it and can I have a look. 2, always check if for Computers the SPECS 3, check weather there is dents or anything out of the ordinary 4, just ask questions!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished MacBook pro 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all good. The Best Buy team is great at what the do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy pple product always. This computer is amazing and i use it for my job daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the apple product a lot it helps me with work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this MacBook the screen was glitching. I reset it and the screen was still glitching.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT EXPECT MUCH.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month of having this “refurbished like new” laptop, it no longer functions to any usable amount and the screen is covered in glitches and pixelated lines. I brought it to Geek Squad from the store that I purchased it from and they were unable to offer me any kind of help. Thanks!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Macbook pro 16

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got laptop and yes it looks nice but screen had a pop up from Amazon and couldn’t get it away had to return it. Don’t believe the deals that are ti good to be true

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1st MacBook Ever & I’m in love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this Mac book! And I feel like I got a great deal too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing!! Highly recommend. Battery life is great

    I would recommend this to a friend
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