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Customer reviews

Rating 4.6 out of 5 stars with 1301 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,301 reviews
  • Rated 2 out of 5 stars

    Not very great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was okay… configuration was very simple however the connecting to TV was tough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time and extremely devoted, Apple user, I can say that this is the most disappointment I have ever experienced an Apple product. This HomePod does not play well with airplay from my Apple TV, or from music, played on the iPad or iPhone. It requires constant endless resetting. Well below my expectations for Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low midrange, faded base, not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe i had more expectations for sound from apple. It will perform well in kitchen side by side with a bread toster but not good speaker for living room or office. Not recommended if you looking for a high quality speaker for a large room

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great, but wifi receiver is weak.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, but cant reach wifi if signal is weak.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Audio delay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing video like on youtube on a laptop would take couple seconds to play and it takes couple of seconds to stop audio

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work, had to take it to the Apple Store and they gave me a refurbished in return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted to love this speaker. But I didn’t.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back. Poor sound quality wasn’t what I expected out of an expensive speaker.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waist your money it’s not worth it their is better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mistake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not sound nearly as good as it should for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works with apple music. Wanted to use spotify but couldnt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple said you need to plug in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. I was looking for something that didn’t need to be plugged in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You guys suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You canceled the order so never got it you guys suck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Better, but not great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a preorder and well… Getting them setup in the home app was easy once my phone was updated. Setting them up as a pair was fairly smooth too. That’s where the issues begin. Even though the speakers were setup as a stereo pair, my Apple TV 4K refused to set them as a default audio for the device. After rebooting the device I was notified that they needed to be updated to 16.3, so why is apple shipping these things with an incompatible OS? Even after updating though, I still had to fight with them to be able to use them with my Apple TV. I even tried resetting the Apple TV, but that didn’t even fix the issue. Anyway, after about 2 hours with fighting with them, they finally decided to cooperate and they’re now the default speakers. So, how do they sound? Honestly, they sound fairly similar to the Sonos Arc, but you can at least add a sub to the Sonos. They’re not as clean as the Bose 900 though. So, I can’t honestly say who these make sense for. At $600 a pair, there’s only $100 that separates this from the Bose 900, and that can be expanded to a much more complete system. It also sounds better under most situations. The speakers do sound nice though and if you were thinking about grabbing an Arc and nothing else, then this is definitely a better value for the money and the sound profile is very similar. I have the Bose, so these are likely going back, but I would certainly have kept these if Apple made a wireless sub for them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Siri

    Rated 5 out of 5 stars

    Great Speaker; but a need of improvment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really give it a 4.7 stars; But that's not possible. It's a very clean clear sound & bass quality is good but I have heard speakers others brands with a deeper bass. I wish It would work with more than just Apple devices. That's makes no sense why Apple would limit the sells to this speaker to Apple devices only. If the bass was 10% deeper, 5.3 Bluetooth, & worked with other than apple only... this would be a home run. This is a great speaker; but I think a better pricing for it is like $250. And it needs battery life of 12 hours too. Believe it or not in my opinion, It work best to me against the wall on a shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds very good. easy to operate and isn’t too big so it needs very little space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound, and the appearance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so amazing! One problem is my setup. Maybe it’s the environment. It would turn on by itself and play loud music while I’m away my office in the evenings. Other than that, love the quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Smart Speakers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, sound is amazing. Bought it so I have a hub for HomeKit. Although Siri's answers are not always the best, the capabilities of Shortcuts and Automations is far better than Alexa. Also if you use Apple Music, controlling your speakers is more responsive and easier to use than Sonos' app.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Mini vs full-size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had covered the house in homepod minis and decided I needed the full size. Couldn’t be happier with the sound difference with big homepod. Really fills the room and has much better bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    HomePod 2nd Gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the sound quality is better than the original; however, there continue to be moments of disconnectivity from time to time which can be frustrating at times, but it just needs to be reconnected. No other problems have arisen.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best speaker set I’ve owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for those in the Apple ecosystem, the bass is superb. I have two in a stereo pair and movies hit different.

    I would recommend this to a friend
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